Operations Coordinator

NeoGenomics Laboratories • Durham, NC

8d • Onsite

About The Position

As the Operations Coordinator you will provide comprehensive operational, workplace, and administrative support to ensure efficient site operations and an exceptional employee experience. You serves as a key partner to site leadership and cross-functional teams by coordinating facilities services, records management, workplace systems, vendor relationships, employee support activities, and administrative operations. The position requires strong organization, customer service, communication, and problem-solving skills while balancing multiple priorities in a fast-paced environment.

Requirements

• High school diploma required, Bachelor’s degree preferred
• A minimum of 3 years of administrative experience in a high-paced healthcare setting
• Demonstrated professionalism, discretion, and integrity when working with senior leaders, external stakeholders, and confidential information.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Strong organizational and prioritization skills with the ability to manage multiple responsibilities and deadlines in a fast-paced environment.
• Excellent verbal and written communication skills.

Responsibilities

• Front desk liaison. Welcome and assist visitors, vendors, and contractors while ensuring compliance with site security protocols.
• Ensure facilities maintain a safe, clean, professional, and fully operational work environment.
• Coordinate conference room setups, catering, employee events, and workplace accommodations.
• Coordinate and facilitate site tours for internal visitors, customers, external partners, auditors, and other guests as required.
• Serve as the primary site contact for Executive Assistants and key stakeholders, coordinating meeting space, visitor logistics, vendor interactions, and on-site accommodations to ensure a professional and positive experience for executives, guests, vendors, and business partners.
• Coordinate the receipt, sorting, and distribution of U.S. postal mail, ensuring accurate routing of invoices, legal notices, government correspondence, and other time-sensitive documents to appropriate contacts and corporate offices.
• Control and monitor facility access and security procedures.
• Assist with planning, scheduling, and execution of meetings, leadership events, workshops, and site-wide activities.
• Monitor and replenish office, breakroom, and operational supplies.
• Configure and update workplace profiles, seating assignments, and space management records.
• Administer hoteling and workspace reservation systems.
• Manage workplace maps and space utilization data.
• Support site leadership meetings, capturing key metrics, action items, risks, and operational issues, and distributing meeting summaries to stakeholders and senior leadership.
• Produce, maintain, and distribute operational reports and dashboards by compiling data from multiple systems, databases, and business functions.

Benefits

• career coaches internally
• training opportunities
• HMO and PPO options
• company 401k match
• Employee Stock Purchase Program
• tuition reimbursement
• leadership development
• 16 days of paid time off plus holidays
• wellness courses
• employee resource groups

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree