Operations Coordinator
IMC Companies LLC•Memphis, TN
•Onsite
About The Position
Responsible for the daily coordination of trucks and drivers for optimal planning, and communicating with Customer Service and Safety/Compliance teams. This role involves managing daily operations, ensuring efficient driver assignments, assisting drivers with various issues, and maintaining clear communication channels. The position also plays a role in safety and compliance, driver retention, and fostering a positive team culture.
Requirements
- Data entry
- Communication
- Organizational and time management skills
- Excel
- DOT Regulations
- Hazardous Materials
- Computer Literate
- Ability to Multi-task
Responsibilities
- Responsible for the divisional drivers as directed by the Operations Manager
- Assist in planning drivers for continuous execution of moves without delays in assignments
- Assist in planning drivers for successful starts for the next day
- Assist drivers with any issues in relation to pickup number, seal issues, DOT compliance, customer issues
- Tracking/tracing, rail billing, and timely communication to customers and dispatch team members
- Last free day management
- Requesting empty returns and reservations timely to avoid additional delays or cost exposure
- Street turning equipment to minimize additional drays and maximize opportunities with available equipment
- Empty Per diem management
- Perform all necessary review of inventory on yard, loads or empties, to plan for delivery or termination of equipment
- Pulling driver pay for review directly with drivers for a clear understanding of productivity/improvement where necessary
- Review weekly company payroll reporting with Ops Manager to address any low performers
- Assist in creating a culture of trust and cooperation with the Owner OP / Company Drivers to ensure their success and the success of the company
- Communicate any issues related to dispatch timely to the Operations Manager
- Communicate any delays related to on-time delivery timely to the customer service representative
- Train drivers on tablet/mobile apps for better understanding of job requirements as well as to increase driver productivity
- Work with drivers to ensure they are following DOT regulations
- Cohesive effort to ensure all drivers are notified of upcoming expirations and safety training
- Communicate with other divisional teams to find opportunities to utilize all equipment for reloading opportunities
- Communicate daily with divisional team members on all objectives for operations to be successful
- Assist to improve overall driver retention
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
