Operations Coordinator

Marlene Meyerson JCC Manhattan•New York, NY

6d•$55,000 - $60,000

About The Position

Together with our community, the Marlene Meyerson JCC Manhattan (MMJCCM) creates opportunities for people to connect, grow, and learn within an ever-changing Jewish landscape. The MMJCCM imagines Jewish life that is diverse and engages meaningfully with its values, culture, and ideas in everyday lives. The MMJCCM is looking for a resourceful and systems forward Operations Coordinator to join our team. The Operations Coordinator supports the daily operations of the JCC, ensuring the smooth functioning of both building and program activities. As a key member of the Program Operations team, this role serves as the primary daily point of contact for JCC and maintenance staff, coordinating program and facility needs to support efficient, seamless operations. The Operations Coordinator collaborates closely with the Program Operations Director and Space Operations Manager to develop and implement systems that streamline workflows, enhance communication, and improve overall operational efficiency.

Requirements

Strong interpersonal skills with the ability to build positive, productive relationships with colleagues
Effective communication skills, including speaking, writing, and active listening
Ability to give and receive feedback and constructive criticism across multiple channels
Strong project management and organizational skills
Proven ability to collaborate effectively as part of a team
Flexibility and adaptability in a dynamic, changing environment
Enthusiasm for problem-solving and creative, solution-oriented thinking

Responsibilities

Demonstrate strong written and verbal communication skills, keen attention to detail, and the ability to collaborate effectively across teams, with an understanding of building and operational needs
Serve as the primary point of contact for the maintenance vendor (currently Elite Maintenance), supporting onsite staff to ensure smooth daily operations
Partner with the Operations Manager to manage maintenance staff schedules, checklists, and performance tracking
Collaborate with JCC program staff to ensure Personify reservations accurately reflect program setup and staffing requirements
Work closely with the Program Operations Director to assess current operational practices and recommend strategic improvements
Coordinate with Facilities to ensure the building remains clean, safe, and fully operational
Prepare, maintain, and update clear, accurate operational documentation and reports
Conduct daily building walk-throughs and maintain an ongoing log of maintenance and operational issues
Proactively identify operational challenges and resolve issues efficiently and in a timely manner