Operations Coordinator (In Store) - Bellevue, WA

Tiffany & Co. • Bellevue, WA

1d • $25 - $33 • Onsite

About The Position

Tiffany & Co. is seeking an Operations Coordinator for their store in Bellevue, WA. This role is responsible for all back-of-house operations, supporting store leadership, and driving sales goals. The Operations Coordinator acts as a key holder and may serve as manager on duty in the absence of a manager. The position emphasizes providing excellent client service and upholding the Tiffany Experience, which includes creating connections, providing personalized experiences, and honoring the Tiffany Legacy. Tiffany & Co. is a company with a rich heritage, known for exquisite designs, magnificent jewelry, and a commitment to corporate sustainability.

Requirements

• 2-3 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, client service, administration and shipping.
• Strong Analytical skills.
• Proficient in Microsoft Word and Excel.
• Ability to work retail store hours as necessary, including nights, weekends and holidays.
• Organized and detail oriented.
• Flexibility to perform different tasks based on day-to-day business needs.
• Must have authorization to work in the United States or in the country where the position is based.

Nice To Haves

• A college/university degree.
• Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work.

Responsibilities

• Perform all back of house operations in a Tiffany store.
• Coordinate order fulfillment, manage inventory, and coordinate client service activities.
• Act as a key holder and manager on duty when a manager is unavailable.
• Deepen client relationships to drive loyalty and spend.
• Support the store in achieving sales plans.
• Capture customer data during interactions.
• Elevate the in-store experience by delivering memorable moments.
• Act as a Tiffany brand ambassador, providing the Tiffany Touch during client interactions.
• Execute best practices by optimizing hospitality and store amenities.
• Resolve client and employee concerns utilizing judgment and knowledge of policy and procedure.
• Execute daily tasks such as order fulfillment, shipping, receiving, replenishment, cleaning jewelry, transferring merchandise, taking in jewelry repairs, and cleaning merchandise.
• Ensure compliance with all internal control procedures and maintain inventory accuracy.
• Partner and communicate effectively with Sales Professionals, Management, and clients.
• Maximize productivity and provide feedback on process changes.
• Assist management in coordinating work and coaching team members when acting as manager on duty.
• Ensure operational excellence in all tasks.

Benefits

• The hiring range for this position is from $24.65 to $33.35. The rate of pay offered will be dependent upon candidates' relevant skills and experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree