Operations Coordinator

Allterra Central•McAllen, TX

16d•Onsite

About The Position

We are seeking an Operations Coordinator to support the daily operations of our office by managing inventory, assisting customers, and ensuring orders are processed accurately and efficiently. This is a great opportunity for someone who enjoys wearing multiple hats, takes initiative, and takes pride in delivering exceptional customer service while maintaining organized business operations.

Requirements

Previous customer service experience.
Strong computer skills with proficiency in Microsoft Office (Word, Excel, Outlook).
Excellent verbal and written communication skills.
Ability to work independently with minimal supervision.
Strong attention to detail and commitment to accuracy.

Nice To Haves

Experience with Microsoft Dynamics Business Central (BC).
Ability to prioritize and manage multiple tasks simultaneously.
Highly organized with strong time-management skills.
Professional, friendly, and customer-focused demeanor.

Responsibilities

Assist walk-in customers and provide outstanding customer service.
Handle in-store sales of supplies and accessories, including pulling inventory, creating sales orders, and processing payments.
Process and track customer orders, shipments, releases, and delivery information.
Register serialized equipment sales.
Support remote sales representatives by assisting customers, providing pricing information, and coordinating shipments.
Answer incoming phone calls and direct inquiries appropriately.
Create and issue purchase orders to vendors.
Receive and accurately enter inventory into the system.
Manage backorders and out-of-stock items to ensure timely fulfillment.
Coordinate and participate in bi-annual inventory counts.
Maintain accurate inventory records and support inventory control processes.