Operations Coordinator

Albatross Ventures LLC•Cumberland Township, PA

About The Position

Albatross Ventures is a family-oriented company serving a diverse customer base throughout the Western Pennsylvania, West Virginia, and Ohio oil & gas fields. We’re growing fast and have built a strong reputation for reliable service at affordable rates that customers rely on. If you’re looking for a long-term career with a company on the rise, we’d love to hear from you. Position Overview The Operations Coordinator plays a key role in daily operations by serving as the primary point of contact between customers, field employees, and management. This position requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced, high-pressure environment.

Requirements

Minimum of 1 year of coordination or dispatch experience
Strong computer skills with proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
Experience with data entry and strong typing skills
Excellent written and verbal English communication skills
Proven ability to multitask, prioritize, and stay organized
Calm and effective when working with people under stressful conditions
Strong judgment, critical thinking, and problem-solving skills
Self-motivated with a high level of accuracy and attention to detail
Must successfully complete a background check and drug screening prior to hire
High school diploma or GED required

Nice To Haves

Familiarity with oil & gas operations and/or the trucking industry preferred
Some college coursework preferred

Responsibilities

Serve as the professional and courteous “face” of the company when communicating with customers and field staff
Schedule and dispatch drivers, crews, vehicles, and equipment based on planned schedules, customer requests, or urgent needs
Relay directions, job details, and updates between crews, supervisors, and office personnel
Communicate with employees using phone calls, messaging apps, and text messages
Resolve service issues, scheduling conflicts, and customer requests in collaboration with supervisors
Prepare daily schedules, rosters, and work plans
Create and manage work orders for drivers and crews
Enter, reconcile, and maintain job tickets in company and customer systems
Organize and maintain work requests, completed tickets, and company records
Work collaboratively, follow direction, meet deadlines, and maintain attention to detail
Perform additional duties as assigned