Operations Coordinator

Costa Farms•Miami, FL

18d•Hybrid

About The Position

The Operations Coordinator at Costa Farms is a highly organized and service-oriented professional who thrives in a dynamic environment. This individual is passionate about creating welcoming experiences, managing operational workflows, and supporting cross-functional teams. This role is responsible for executing initiatives that support team engagement, operational efficiency, and front-office excellence.

Requirements

High school diploma or equivalent; additional administrative training or certification is a plus.
Bilingual proficiency (English/Spanish preferred).
Strong interpersonal and communication skills.
Ability to multitask and work under pressure.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
Flexibility to adapt to changing priorities and work schedules as needed.
Excellent communication and interpersonal skills with the ability to effectively communicate complex information to employees.
Demonstrates strong organizational, multitasking skills and ability to work well under pressure
Strong customer services skills
Attention to detail
Demonstrated ability to work well in a team-oriented environment.
Ability to maintain confidentiality and handle sensitive information with discretion.
Effective time management skills to complete tasks within deadlines and maintain productivity.
Ability to work independently as well as collaboratively within a team environment.
Communicates Effectively
Customer Focus
All applicants must be work-authorized. Costa Farms will not sponsor any visa for this position.

Responsibilities

Answer and direct all incoming calls professionally and promptly.
Welcome and assist walk-in customers, managing check-in procedures.
Process billing tasks including DOCKLINK and SAGE purchase orders.
Input purchase orders for procurement and maintain accurate records.
Order and replenish supplies for office and operations teams, monitor inventory, and maintain a clean, organized workspace.
Ensure conference rooms are reset daily, printers are stocked, split units are turned off, and bathrooms and kitchen areas are secured.
Manage emails, scan and upload documents, and handle reports.
Create, edit, and format documents, reports, and spreadsheets.
Communicate clearly and effectively with team members.
Participate in team problem-solving initiatives to improve safety, quality, and productivity.
Operate specialized printing equipment to produce posters and visual materials.
Assist with training sessions, including preparation of materials and room setup.
Organize office activities and support event logistics, including placing orders, pickup, and setup.