Operations Coordinator – Exceptional Learner Academy

Springfield Public Schools•Springfield, MA

20h•Onsite

About The Position

The Operations Coordinator provides comprehensive operational, administrative, and logistical support to the Exceptional Learner Academy leadership team, staff, students, and families. This position plays a critical role in ensuring the efficient day-to-day operation of the school by overseeing business functions, coordinating school-wide systems, supporting compliance, and serving as a key liaison between the school and families, district departments, and community partners.

Requirements

Associate degree required; Bachelor's degree preferred.
Minimum of four (4) years of progressively responsible administrative experience, preferably in a school setting.
Demonstrated ability to manage multiple priorities while meeting deadlines.
Strong organizational, communication, interpersonal, and conflict resolution skills.
Ability to exercise sound judgment and maintain confidentiality.
Proficiency with Microsoft Office, Google Workspace, and other software applications relevant to school operations, or the ability to quickly learn new systems.
Ability to operate standard office equipment, including computers, printers, scanners, copiers, and multi-line telephone systems.

Nice To Haves

Experience supporting Special Education or Exceptional Learning programs.

Responsibilities

School Operations: Support the development and maintenance of the school master schedule and individual student schedules. Coordinate daily staff coverage and substitute assignments. Support the overall daily operations of the school to ensure an organized and efficient learning environment. Coordinate operational logistics for school events, assemblies, field trips, conferences, meetings, and other school activities.
Financial and Administrative Management: Assist with management of the school's budget. Process and monitor purchase orders, invoices, accounts payable, and payroll-related documentation. Reconcile invoices and maintain accurate financial records. Maintain student records and other confidential school documents in accordance with district, state, and federal requirements. Prepare reports, correspondence, presentations, and other administrative documents.
Communication and Stakeholder Engagement: Serve as point of contact for parents/guardians, district leaders, outside agencies, community partners, and visitors. Develop and distribute school communications, including the weekly newsletter and other informational materials. Maintain and update the school's website and other communication platforms. Ensure families are informed, engaged, and connected to school initiatives and events.
Facilities and Operational Coordination: Support coordination and management of the school's physical plant. Support in coordination of building operations related to transportation, food services, health, safety, and security. Assist with technology coordination within the building and collaborate with district technology staff to address equipment and system needs.
Other Responsibilities: Maintain confidentiality of sensitive student, personnel, and financial information. Perform other duties as assigned by the Leadership Team.