Operations Coordinator (Manhattan)

Care For the Homeless•Manhattan, NY

4d•Onsite

About The Position

The Operations Coordinator will work in cooperation with, and directly in conjunction with, the Shelter Director to coordinate and ensure the overall operational, safety, and maintenance of the shelter facility. The Operations Coordinator is responsible for, but not limited to, all Facility and other assigned programs and/or areas. This role provides operational supervision of facility staff, other assigned programs staff, and oversees external vendors. The Operations Coordinator is responsible for securing coverage for all shifts when needed and collaborating with the Shelter Director to ensure goals are met according to contractual obligations. They will work with senior management for initial/renewal programmatic reports and/or proposals, coordinate inventory procurement, control, and expenditures procedures, and ensure the implementation of all Occupational Safety and Health Administration (OSHA), DHS, OTDA regulations and guidelines, including Universal Precautions Policies and Procedures. The role involves identifying and ensuring adequate and appropriate resources are assigned to program/projects to ensure the program/project design is controlled and goals are achieved. The Operations Coordinator will provide On-Call coverage 24/7 for emergency and crisis intervention regarding all aspects of operations-related systems. This includes developing operations goals and objectives, policies and procedures, and implementing changes to existing standards, policies, and procedures. The role involves designing and delegating preventative/scheduled operations activities, managing the collection, presentation, and reporting of operations data, and maintaining, revising, and updating operations logs, records, and forms. They will manage facilities inventory and material and supply needs, oversee the purchasing process, and oversee internal and external operations-related systems, tests, and inspections. Performing monthly walk-throughs to inspect operations at all facilities, including all major building systems, and maintaining all records regarding compliance with City and State regulations, including NYS section 491 regulations, are key responsibilities. Ensuring regulatory compliance and that all required licenses and certificates from the Fire Department, Buildings Department, Department of Health, and all other pertinent city and state agencies are current and valid is crucial. This includes coordinating and certifying the implementation of all city, state, and federal building codes and industry standards, including Occupational Safety and Health Administration (OSHA) and Universal Precautions Policies and Procedures. The role involves recruiting, supervising, monitoring, and evaluating staff, ensuring they successfully perform routine daily, weekly, and periodic tasks, and establishing and implementing schedules and work assignments. Maintaining awareness of new trends and developments in the fields of safety, residential management, maintenance, food service, and housekeeping, and incorporating new developments into the facilities as appropriate is expected. The Operations Coordinator will conduct, attend, and participate in facility and professional group meetings to maintain and improve professional competence, maintain ongoing communication with social services concerning operational issues, and attend professional meetings, educational conferences, and in-service trainings to maintain and improve professional competence. They will manage the collection, presentation, and reporting of data regarding all activities related to safety and/or infractions. Providing coverage for other areas as directed/needed is also part of the role.

Requirements

3-7 years facilities management experience, preferably in a residential facility
Fire Safety Certification is a Plus
Occupational Safety and Health Administration (OSHA) Certification preferred
Valid Driver License, if authorized to drive agency vehicle
Knowledge of operating related equipment, tools, and materials used in the facility
Knowledge of city, state, and federal building codes and industry standards
Proficiency in software applications, including word processing, spreadsheets, and databases
Commitment to the mission of Care for The Homeless
Proven ability to work collaboratively well with diverse groups
Proven ability to handle multiple tasks effectively under pressure
Strong organizational skills, detail-oriented, and efficient
Maturity, integrity, and sound judgment

Nice To Haves

Fire Safety Certification is a Plus
Occupational Safety and Health Administration (OSHA) Certification preferred

Responsibilities

Responsible for all Facility and other assigned programs and/or areas
Provides the operational supervision of facility staff, other assigned programs staff, and oversees external vendors
Responsible for securing coverage for all shifts when needed
Collaborate with Shelter Director to ensure goals are met according to contractual obligations
Work with senior management for initial/renewal programmatic reports and/or proposals
Coordinates inventory procurement, control and expenditures procedures
Coordinate and ensure the implementation of all Occupational Safety and Health Administration (OSHA), DHS, OTDA regulations and guidelines, including Universal Precautions Policies and Procedures
Identify and ensure adequate and appropriate resources are assigned to program/projects to ensure the program/project design is controlled, and goals are achieved
Provide On-Call coverage-24/7 for emergency and crisis intervention regarding all aspects of operations-related systems
Developing operations goals and objectives, and policies and procedures, and implementing changes to existing standards, policies, and procedures
Designing and delegating preventative/scheduled operations activities
Managing the collection, presentation, and reporting of operations data
Maintaining, revising, and updating operations logs, records, and forms
Manage facilities inventory and material and supply needs, and oversee the purchasing process
Overseeing the internal and external operations-related systems, tests, and inspections
Performing monthly walk-throughs to inspect operations at all facilities, including all major building systems
Maintain all records regarding compliance with City and State regulations, including NYS section 491 regulations
Ensuring regulatory compliance and that all required licenses and certificates from the Fire Department, Buildings Department, Department of Health, and all other pertinent city and state agencies are current and valid
Coordinating and certifying the implementation of all city, state, and federal building codes and industry standards, including Occupational Safety and Health Administration (OSHA) and Universal Precautions Policies and Procedures
Recruiting, supervising, monitoring, and evaluating staffs; ensure they have successfully perform routine daily, weekly, and periodic tasks
Establishing and implementing schedules and work assignments
Maintaining awareness of new trends and developments in the fields of safety, residential management, maintenance, food service, and housekeeping, and incorporating new developments into the facilities as appropriate
Conducting, attending, and participating in facility and professional group meetings in order to maintain and improve professional competence
Maintaining ongoing communication with social services concerning operational issues
Attend professional meetings, educational conferences, and in-service trainings in order to maintain and improve professional competence
Managing the collection, presentation, and reporting of data regarding all activities related to safety and/or infractions
Provide coverage for other areas as directed/needed