Operations Coordinator

KR Services•Taylor, MI

39d•Remote

About The Position

Do you have a passion for organization, project management and customer service while performing with a results-driven operations team? Do you want to be part of a technology-focused, three-time Crain's Coolest Company award-winning team that gets excited over complex problem-solving? Do you want to make competitive wages and earn bonuses? If so, check out our website and see if this opportunity is one you'd like to pursue.

Requirements

High school diploma or equivalent; some college preferred
Able to foster accountability and commitment to achieve department goals
Desire and drive to learn and grow
Outstanding communication skills – Excellent verbal and written with an emphasis on listening
Extremely well organized, with the ability to handle multiple tasks simultaneously
Able to plan and effectively set priorities for implementation
Advanced skills with Microsoft office products
Ability to work in a response-oriented industry
Ability to build relationships with internal and external clients
Ability to anticipate and analyze problems, document issues and recommend solutions
Ability to relate to and successfully interact across a variety of settings and work well with a broad and diverse workforce throughout the organization
Ability to deal with a fast-paced entrepreneurial environment
Possess a strong work ethic with a persistence in pursuit of objectives
Understands and responds to situations that require a sense of urgency
Consistent in follow-up and follow-through
Credible with a high level of personal integrity
Loyal and dedicated to the success of colleagues and team members
Optimistic outlook toward all activities, able to transmit this optimism to others
Will naturally adopt ICAT’s core values and seamlessly assimilate into ICAT’s culture

Nice To Haves

some college preferred

Responsibilities

Prioritize, schedule, and route shipments for transportation throughout the US.
Assist with the day-to-day coordination, execution and tracking of domestic shipments
Enter shipments and quotes into the operating platform
Tracking and tracing freight; providing estimated times of arrival and verifying piece counts, entering accurate notes in the system
Gathering proof of deliveries and entering in the operating system
Gathering and entering vendor costs into shipments
Prepare shipments for invoicing within time frame of ICAT policy
Assisting to review vendor billing discrepancies (variances)
Prepare quotations and coordinate documentation between customers and vendors
Support the ICAT CX initiative by providing a high level of customer satisfaction and operational proficiency to meet growth and profitability goals as well as providing customers with WOW experiences
Perform other emergent duties and projects requested in support of ICAT’s fast-paced environment