Operations Coordinator

FERGUSON•Fort Myers, FL

5d•$15 - $24

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. The Operations job family leads all of the business operations within a branch location or multiple branch locations within a defined geography and/or product group. General areas of responsibility include providing leadership for the organization's customer-facing associates and branch functions. Positions in operations leadership are responsible for the day-to-day operations of the organization's branches, areas, and other geographic units and KOB groups. Areas of Impact: Delivers job responsibilities following a defined standard output or set of procedures. Work consists of tasks that are very routine, or well defined, with specific instructions to achieve standardized solutions. Problem solving: Problems and issues faced are routine and solutions are clear. Follows a well established and familiar set of job activities and/or job process to solve a problem.

Requirements

1 - 3 years Ferguson experience is preferred
Strong attention to detail and accuracy
Self-motivated/goal oriented
Ability to effectively multi-task
Organization and time management skills
Communicates well
Knowledge of Trilogie and Microsoft Excel a plus
Knowledge of WMS/HighJump prefered but not required
Ability to handle stress
Team player with good attitude
Understands importance of customer service
Willingness to help out in other areas, besides operations, when needed

Nice To Haves

1 - 3 years Ferguson experience is preferred
Knowledge of Trilogie and Microsoft Excel a plus
Knowledge of WMS/HighJump prefered but not required

Responsibilities

Act within the scope of established objectives and policies to accomplish assigned goals
Under the direction of the manager, maintain inventories, conduct physical inventories, maintain location appearance, and complete day-to-day paperwork
Work with vendors and Ferguson shared services division to clear vendor pricing discrepancies
Facilitate customer credit memos with accuracy based on company guidelines
Work WMS Variance and Cycle Count Reconciliation
Develop or implement quality control programs
Implements operational efficiency improvements which may include, but are not limited to, standardization of systems, quality control, safety, and customer satisfaction
Review customer invoices for pricing and costing accuracy as well as freight billing and costing
Oversee the facilities of the operation to provide a safe and well-maintained work environment
Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures
Participates in associate meetings and communicates any concerns to management