1st shift Operations Coordinator

Wow Logistics Company•Chippewa Falls, WI

1d•Onsite

About The Position

As an Operations Coordinator at the Chippewa Falls Distribution Center, you will play a key role in ensuring smooth, efficient operations and customer satisfaction. This clerical position is a key resource to our customers, truck drivers, and warehouse employees. The Operations Coordinator carries out all customer service activities such as responding to inquiries, processing orders, and handling complaints, in a prompt, courteous, and effective manner. Other responsibilities include answering phones and other clerical duties as directed by the Manager.

Requirements

Positive Attitude & Work Ethic: Arrive to every shift ready to work hard and contribute to the team
Dependability: Be a reliable team player with a focus on safety and efficiency
Communication Skills: Have strong verbal and written communication skills to work effectively with various stakeholders
Attention to detail: Ensure all data entry and load coordination tasks are handled accurately and efficiently

Responsibilities

Oversee the scheduling and movement of all loads entering and leaving the distribution center
Maintain clear communication with customers, truck drivers, dispatchers, and warehouse employees through email, phone, and/or in person
Accurately enter inventory data, create invoices, and generate bills of lading
Assist in troubleshooting and resolving customer issues, while maintaining quality control
Respond to inquiries, process orders, and handle complaints in a prompt, courteous, and effective manner
Answer phones and perform other clerical duties as directed by the Manager