Operations Coordinator

Health Monitor NetworkMontvale, NJ
$45,000 - $52,000Onsite

About The Position

We are seeking a detail-oriented and highly organized Operations Coordinator with 1–2 years of professional experience to support our daily business operations. In this role, you will manage key operational tasks such as reviewing sales orders, onboarding new hires, maintaining CRM data, and managing the sales Operations inbox. This is an excellent opportunity for an early-career professional looking to grow within operations. As you develop in the role, you will take on more complex projects, contribute to process improvements, and gain increased ownership of workflows.

Requirements

  • 1–2 years of relevant professional experience (operations, administrative, customer service, or similar)
  • Bachelor’s degree required
  • Strong organizational skills with the ability to manage multiple tasks and deadlines
  • Detail-oriented with a high level of accuracy
  • Proactive problem-solving mindset and eagerness to learn
  • Excellent written and verbal communication skills
  • Ability to work both independently and collaboratively in a team environment
  • Proficiency in Microsoft Office, especially Excel (pivot tables, VLOOKUP, basic formulas)
  • Smartphone required

Responsibilities

  • Collaborate with cross-functional teams and physician network customers to facilitate timely and accurate completion of orders
  • Create and manage new orders from initiation through completion, ensuring accurate data entry and proper scheduling
  • Provide exceptional customer service through responsive, professional communication and relationship building
  • Review post-job deliverables to ensure compliance with company policies and quality standards
  • Maintain and update internal databases and CRM systems, ensuring data accuracy and integrity
  • Support and reinforce standard operating procedures (SOPs), promoting consistency and best practices
  • Assist in preparing reports and summaries for Operations & Service leadership
  • Identify operational challenges, communicate findings, and support process improvement initiatives
  • Provide support across sales and service functions, escalating complex issues when appropriate and assisting with special projects
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