Operations Coordinator

AFL Telecommunications•Charlotte, NC

13d•Hybrid

About The Position

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $3B in revenue, and employ approximately 12,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity. Job Summary The Operations Coordinator is responsible for supporting the successful execution of Customer Premise Group (CPG) projects within the Charlotte, NC market. This role ensures seamless coordination of equipment procurement, vendor management, and onsite execution in partnership with Construction, Network, and Corporate Properties teams. The Coordinator plays a critical role in maintaining project timelines, delivering quality installations, and ensuring a positive end-user experience from initial setup through post-move support.

Requirements

3+ years of experience in project coordination, construction support, or network deployment environments
Experience coordinating vendors, materials, and installation activities
Strong organizational skills with the ability to manage multiple priorities and timelines
Proven ability to collaborate across cross-functional teams
Effective communication and problem-solving skills in fast-paced environments

Nice To Haves

Experience with inventory management and equipment tracking preferred

Responsibilities

Coordinate end-to-end execution of CPG-related projects, ensuring alignment with scope, schedule, and requirements
Order and manage KOP (Kit of Parts) equipment to support project deployments
Partner with internal stakeholders including Construction, Network, and Corporate Properties to ensure cohesive delivery
Track project progress, identify risks, and escalate issues as needed to maintain timelines
Identify, engage, and manage third-party vendors for installation activities
Coordinate installation schedules and ensure vendor adherence to project requirements and quality standards
Support installation QA processes to confirm work is completed accurately and meets expectations
Serve as onsite coordinator for key project activities, including: Mockups and validation of design standards, Site walk-throughs and readiness assessments, Inventory management and material tracking, Installation oversight and quality assurance
Provide Day 1 onsite support to ensure a seamless transition for end users
Address post-move issues, coordinate resolutions, and support user experience optimization
Facilitate equipment staging, storage, and shipment logistics when necessary