Operations Coordinator SCL OR Inventory Management Full Time Days

Northwestern Memorial Healthcare•Chicago, IL

2d•Onsite

About The Position

The Operations Coordinator - SCL reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards. This role involves supervising, prioritizing, and adjusting work assignments to ensure timely and accurate completion of all activities for the supply chain logistics teams in assigned areas. The coordinator acts as a liaison on behalf of the level one manager, participates in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals. They utilize productivity reports to measure department performance against KPIs, provide mentoring and coaching to the supply chain logistics team, and resolve complex or critical situations involving technology, customers, staff, and other supply chain management personnel, consulting with the manager for guidance as needed. The role also includes monitoring daily activity for compliance with policies and procedures, assisting the level one manager with special projects, and working with management to develop and document standard work methodologies for Supply Chain Logistics, training staff and ensuring accountability. Facilitating the onboarding of new staff, managing department orientation and training, and creating/conducting competency assessments for new employees are also key responsibilities. The Operations Coordinator ensures support of MDI and daily huddles, acts as a quality assurance auditor for the Supply Chain Logistics team, and represents the Supply Chain Department in special meetings as directed. They maintain local data integrity in Peoplesoft and CIMS, possess the ability to respond quickly under pressure, and may act as a resource and point of contact in the absence of the Manager of Supply Chain Logistics. Other duties as assigned.

Requirements

Excellent critical thinking abilities.
Process improvement skills.

Nice To Haves

5 years of work experience as a supervisor in a hospital or healthcare environment.
Comprehensive knowledge of healthcare processes and healthcare supply chain management.
Bachelor's degree in related field.
Lean/Six Sigma Green Belt.

Responsibilities

Supervises, prioritizes and adjusts work assignments to ensure timely and accurate completion of all activities for the supply chain logistics teams in assigned areas.
Acts as a liaison on behalf of the level one manager.
Participates in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals.
Utilizes productivity reports to measure department performance in comparison to KPIs.
Provides mentoring and coaching to supply chain logistics team.
Resolves complex or critical situations involving technology, customers, staff, and other supply chain management personnel: consults with manager for guidance as needed.
Monitors daily activity to ensure compliance with policies and procedures.
Assists level one manager with special projects as required.
Works with management to develop and document standard work methodologies for Supply Chain Logistics, trains staff and ensures accountability to standard work.
Facilitates the onboarding of new staff and manages the department orientation and training.
Creates and conducts competency assessments for new department employees.
Ensures support of MDI and daily huddles.
Acts as a quality assurance auditor for the Supply Chain Logistics team.
Represents the Supply Chain Department and participates in special meeting as directed.
Maintains local data integrity in Peoplesoft and CIMS.
Maintains the ability to respond quickly under pressure when problems arise.
May act as a resource and point of contact in the absence of the Manager of Supply Chain Logistics.
Completes other duties as assigned.