Operations Coordinator - Retail

Wellsville Carpet Town Inc•Town of Camillus, NY
•$0 - $17•Onsite

About The Position

This role is for an Operations Coordinator in a retail showroom environment. The ideal candidate is organized, detail-oriented, a problem solver, and enjoys supporting a team and ensuring smooth day-to-day operations. The position involves a variety of tasks including inventory management, transaction auditing, team support, system training, and coordinating building needs. The role is a key partner to the General Manager and showroom team, ensuring all operational aspects are handled efficiently.

Requirements

  • Organized and detail-oriented
  • A problem solver
  • Dependable
  • Comfortable with technology
  • A strong communicator
  • Self-motivated
  • Flexible and adaptable
  • Professional and trustworthy
  • A high school diploma or GED is required.

Nice To Haves

  • Prior retail or operations experience is preferred
  • Experience with Microsoft Office, point-of-sale systems, or STORIS is a plus

Responsibilities

  • Partner closely with the General Manager to support the daily operation of the showroom
  • Audit sales and payment transactions and help ensure accuracy
  • Receive weekly merchandise transfers and help maintain accurate inventory
  • Conduct weekly inventory counts and reconcile discrepancies
  • Review missed punches, overtime, and other timekeeping items
  • Assist with team scheduling and other administrative needs
  • Support the sales team with systems, processes, and day-to-day needs
  • Train team members on company systems and processes
  • Coordinate building maintenance, technician, and IT needs
  • Partner with our Customer Service Center to help resolve customer concerns
  • Review guest accounts and assist with payment and service resolutions
  • Reconcile showroom funds and complete routine reporting
  • Support the Merchandise and Design teams with tags, inventory questions, and SKU discrepancies
  • Serve as a communication link between the showroom and our Corporate Support Teams
  • Help keep showroom supplies, equipment, walkie talkies, and office needs organized
  • Take on special projects and reports as needed
  • Represent The Wellsville Group’s Vision, Mission, and Values every day

Benefits

  • Starting at $17/hour + bonus opportunity
  • Earn up to $800/month based on written volume and other qualifications
  • Full-time, 5-day work week with a predictable schedule
  • Saturday availability is required
  • Paid Weekly
  • Paid Time Off
  • 3 paid holidays
  • 2 personal days
  • Health insurance
  • Short-term and long-term disability
  • 401(k) retirement plan
  • Employee Discount on Ashley furniture
  • Room to Grow (promoting from within)
  • Opportunities to earn points and rewards
  • Monthly prize drawings
  • Supportive leadership
  • Collaborative environment
  • Lunch perks
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