Operations Coordinator - Hospital at Home - Part Time

Virtua Health•Pennsauken Township, NJ

10d•$21 - $31•Onsite

About The Position

The Hospital at Home Operations Coordinator is remotely patient-facing and supports all the administrative and logistical functions of the Hospital at Home program. The operations coordinator will work closely with the interdisciplinary team to schedule all care team visits, coordinate supply and equipment delivery to the patient’s home, and arrange patient transportation. The operations coordinator will support all patient logistic operations as required while maintaining high quality and safety standards.

Requirements

Previous administrative support experience in a healthcare setting or direct patient care experience required.
Strong customer service skillset and detail oriented.
High School Diploma required.

Nice To Haves

Experience working in medical supply chain and logistics preferred.
Associate's degree preferred.

Responsibilities

Supports Hospital at Home leadership and nurse staffing with organizing patient assignments and scheduling of all virtual and in-person care team visits and supports the Hospital at Home Clinical Coordinator with virtual rounding and in-bound call response.
Arranging, tracking, and maintain inventory of all required patient care resources deployed to a patient's home and communicating the status of those resources to various internal and external stakeholders.
Works with the patient and transport services to coordinate any required patient transportation needs. Will also track and escalate delays with patient transportation turnaround times as needed.
Adheres to policies and procedures of the organization, including HIPAA and Patient confidentiality regulations.
All other duties as assigned.