Operations Coordinator (Builder Operations) AO7167521

BTI Solutions • Atlanta, GA

72d • Hybrid

About The Position

This position supports the day-to-day operations of our strategic Builder customers. This role is expected to be in-person 4 days per week (+1 day remote) in office in Atlanta. The operations manager will ensure execution of our daily operations with single-family builders nationwide. This support will include coordinating schedules for construction sites, managing follow-up tasks and ensuring execution, and communicating updates to internal teams and the customer. This position will also support analyses for improvement projects for builder operations.

Requirements

• Proven ability to stay organized and on top of extensive task lists, with self-drive to push the tasks through to execution.
• Must be flexible and adaptable to fast-paced, ever-changing environment, with the proven ability to work in ambiguous situations or with limited direction.
• Works effectively with competing priorities.
• Strong Proficiency with Microsoft Office – Excel & PowerPoint.
• Strong interpersonal, and communication skills (written and verbal) to coordinate and support transactions across multiple teams.
• Must have the ability to meet deadlines in a fast-paced and demanding environment.
• Regular, consistent and punctual attendance. Reliability and consistency is a must.
• 2+ years

Nice To Haves

• Bachelor’s degree highly preferred

Responsibilities

• Coordinate resolution of customer escalations
• Coordinate day-to-day tasks and follow ups with customers
• Communicate updates internally and to customers
• Manage open items and drive cross-functional teams to issue resolution
• Analyze opportunities for improvement in daily operations
• Support other team needs as they arise

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees