Operations Control Services Specialist

Fidelity Canada • Toronto, ON

3d • CA$65,000 - CA$80,000 • Hybrid

About The Position

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms.

This role is responsible for ensuring all exchange transactions are balanced and reconciled prior to market open. The position manages cancel and amend requests, uploads U.S. options trade files from the Introducing Broker (IB) into Dataphile and resolves trade rejects identified during overnight trade file processing on T+1. The role has significant responsibility for options operations, including processing corporate actions and reorganizations, communicating account adjustments to the Introducing Broker, managing exercise and contrary exercise instructions, and monitoring collateral held at the Canadian Derivatives Clearing Corporation (CDCC). Responsibilities also include pledging and releasing collateral as required, notifying clients of option assignments prior to market open, and ensuring all accounts and positions are balanced before CDCC deadlines. Additionally, the position oversees the accurate processing of option exercises, assignments, expiries, and related journal entries, processes the underlying securities transactions, and issues client notifications. Daily processing activities also include monitoring and matching Dataphile (DP) trades through ARROW to ensure timely and accurate settlement and recordkeeping.

Requirements

• 5+ years of relevant experience in operations within the financial services industry.
• Two-year post-secondary program or equivalent work experience.
• Strong organization skills with ability to multi-task
• Strong verbal and written communication skills
• Ability to work in a fast-paced work environment with strong attention to detail
• Strong analytical skills
• Works well in a team environment, as well as working independently on individual tasks
• Current work authorization for Canada is required for all openings.

Nice To Haves

• Prior experience in brokerage and/or correspondent clearing and custody business is preferred.
• Knowledge of trade reconciliation and Broadridge Dataphile knowledge is an asset.
• Canadian Securities Course or IFIC certificate is an asset.
• Proficiency in MS Office an asset.

Responsibilities

• Reconcile exchange activity daily to ensure all exchange trade breaks are sent to our clients.
• Investigate, document, and resolve trade breaks and discrepancies, escalating issues and notifying Introducing Brokers (IBs) as required.
• Process trade cancellations, corrections, adjustments, and amendments based on instructions received from IBs via email or uDirect.
• Process option assignments, exercises, contrary exercise instructions, and related entries within required deadlines.
• Ensure all options transactions are accurately recorded in Dataphile and SOLA.
• Notify IBs of assignments, account adjustments, and corporate action-related changes in a timely manner.

Benefits

• Base Salary and Discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) ranges from $65,000 to $80,000, based on experience and qualifications.
• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree