Operations Consultant - Flex
About The Position
The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates. This role involves providing friendly, professional, and knowledgeable service to clients, assisting in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS systems, and maintaining store presentation standards including cleanliness, organization, and merchandising concepts. The Operations Consultant also plays a key role in merchandising and operations, including shipment receipt and processing, stockroom organization, processing transfers, damages, and testers, checking in visual elements, ensuring safety and tidiness, communicating inventory issues, ensuring compliance with sampling policies, and participating in inventory control. Designated consultants will be cross-trained in cashier functions.
Requirements
- 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
- Possess good computer, arithmetic and organizational skills.
- Ability to multi-task, while being attentive to the needs of clients and the business.
- Effective time management, problem solving and communication skills.
- A High School graduate or equivalent.
- Flexible availability including evenings, weekends and holidays is required.
Responsibilities
- Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
- Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.
- Assist in maintaining standards of cleanliness and organization within the cashier zone.
- Be aware of and assist in maintaining SEPHORA’s merchandising concepts.
- Participate in programs to reduce shortage/loss.
- Perform shipment receipt and processing in a timely manner.
- Organize and maintain stockroom per company standards.
- Process transfers, damages and testers per company standards.
- Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
- Ensure safety and tidiness standards are respected and maintained at all times.
- Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
- Ensure compliance with sampling policies and procedures.
- Participate in inventory control.
- Designated consultants will be cross-trained in cashier functions.
Benefits
- performance-based bonus opportunities
- a competitive benefits program
- robust learning and development initiatives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
