Operations_Community_Engagement_Manage

The Tot Spot • Fishers, IN

2d • Onsite

About The Position

The Tot Spot Early Education Academy operates two early childhood centers in Fishers, Indiana. They are looking for a relationship-builder and community champion to lead employer partnerships, family engagement, and local marketing presence. The role involves being the face of The Tot Spot in the community, building partnerships with local employers, attending community events, and managing the marketing engine including social media, website, and branded materials to maintain full centers and engaged families.

Requirements

• Experience in marketing, community outreach, event planning, customer service, or family engagement
• A natural relationship-builder: outgoing, organized, and great at follow-up.
• Strong written and verbal communication skills.
• Comfort with social media, basic websites, and learning new systems quickly.
• High school diploma or equivalent required
• Ability to work some evenings and weekends for community events.
• Must pass all required background checks and meet childcare regulatory requirements.

Nice To Haves

• childcare experience a plus
• associate or bachelor’s degree in business, communications, marketing, or a related field preferred.

Responsibilities

• Build and grow partnerships with local employers, including outreach, meetings, tours, and ongoing relationship management.
• Plan and execute family engagement events and represent The Tot Spot at community events such as festivals, farmers markets, parades, races, fairs, and holiday events — including booth setup, branded materials, family activities, and lead capture.
• Manage the company social media accounts: planning, posting, and responding to messages and comments in the Tot Spot voice.
• Keep the company website current, including event listings and enrollment information.
• Capture photos and video at events for marketing use (following photo-release requirements).
• Partner with the leads team to coordinate lead-generation activities and ensure timely follow-up with prospective families.
• Purchase and coordinate signs, shirts, promotional products, giveaways, printing, and vendor materials within approved budgets.
• Protect the Tot Spot brand: every material, sign, and post follows our approved brand standards.
• Track results — inquiries, attendance, engagement, leads — and report them to leadership.

Benefits

• Competitive pay aligned with your experience, education, and commitment.
• Paid time off
• discounted childcare
• Dental and vision coverage
• life insurance
• cancer and disability plans.
• 401(k) program
• Paid training, conferences, workshops, and continuing education support.
• A fun, supportive, family-like team culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED