Selecting Operations Coach (Area Manager)

Nike•Memphis, DC

1d•Onsite

About The Position

This role is for an Operations Coach (Area Manager) at the Nike North America Logistics Campus, working a Saturday to Monday shift from 6:00 AM to 6:00 PM. The ideal candidate will understand operations, use data for decision-making, communicate effectively, develop people, anticipate problems, and understand the broader impact of decisions. They should hold themselves and others accountable and build a team capable of independent execution. Core capabilities include Operational Excellence, People Leadership, Problem Solving, Business Acumen, Communication, Collaboration, and Adaptability.

Requirements

Experience leading people in a fast-paced operations environment.
Bachelor’s degree or related discipline and at least 3 years management experience in a distribution or manufacturing environment; or an additional 2 years in lieu of a degree is preferred.
Plus years of experience managing employees required.
PC skills required.
Strong decision-making and problem-solving skills, attentive to details, work well under pressure and able to meet deadlines required.
Manage multiple priorities with operational discipline.
Strong understanding of automated distribution center operating systems, product flow, inventory, and labor planning.
Proven ability to coach and develop others.
Strongly skilled in communication (written and verbal), relationship-building, problem solving and decision-making.
Experience in working cross functionally and influencing without direct authority.

Nice To Haves

Experience with Excel, Word, SAP, WMS, Workday and UKG would be a plus.

Responsibilities

Lead daily Selecting Operations safely and efficiently.
Own safety, quality, service, productivity, and cost results.
Plan the movement of product and people based on volume.
Act when results miss expectations and find ways to improve flow and cut waste.
Support accurate inventory planning, control, and integrity.
Spot inventory risks and work with cross-functional teams to resolve them.
Understand how inventory accuracy affects downstream operations and the customer.
Lead, coach, and develop athletes.
Set clear expectations and hold the team accountable for performance and behaviors.
Build capability through feedback, training, and growth opportunities.
Create a respectful, connected team where people own its success.
Conduct follow-up meetings and be proactive in assessing the quality of work performed by your athletes.
Motivate and encourage the team to successfully achieve key operational targets (productivity, safety, quality, teamwork, and culture).
Counsel athletes on conflicting issues while interacting with HR for best solutions and documenting results.
Use systems and data to understand performance and turn it into action.
Identify trends, gaps, and root causes.
Use sound judgment across competing priorities.
Partner with other operations and support functions.
Understand upstream and downstream impacts of your decisions.
Build strong relationships while staying accountable to the business.
Attend workflow meetings to plan strategy, discuss pertinent information and share best practices with teammates.
Connect daily execution to business priorities and customer experience.
Weigh labor, productivity, inventory, storage, and throughput decisions.
Balance the needs of the athlete, the operation, and the business.
Maintain high level of floor presence to direct the flow of work and make the necessary movement of the team.