Operations Clerk

Mountain Valley Express • Hayward, CA

3h • Onsite

About The Position

We are seeking an Operations Clerk to join our team. In this role, you will be responsible for coordinating and scheduling transportation for shipments to ensure timely delivery. This position is integral to the operations team’s success in delivering efficient and smooth logistics processes, and you will work closely with drivers, customers, and vendors to optimize schedules and resolve any issues in a fast-paced environment.

Requirements

• High School Diploma or GED
• Proficiency in Microsoft Office Suite (Excel, Word, Access, PowerPoint)
• Strong analytical skills with attention to detail, particularly in data analysis and scheduling optimization.
• Excellent verbal and written communication skills, essential for coordinating with drivers, customers, and vendors.
• Capable of managing multiple tasks in a fast-paced environment, with the ability to prioritize effectively.
• Delivers high-quality service by addressing inquiries and concerns promptly and professionally.
• Demonstrates the ability to quickly resolve issues or delays in the transportation process, maintaining a smooth flow of operations.

Nice To Haves

• Previous experience within the transportation industry preferred.
• Experience with CLI (Carrier Logistics Inc.) software is a plus.

Responsibilities

• Coordinate and Schedule Shipments: Manage transportation schedules to ensure on-time delivery, optimizing run sequencing for maximum productivity
• Communication and Customer Service: Maintain open communication with drivers, customers, and vendors to support smooth operations and resolve issues promptly
• Fleet and Route Management: Manage fleet resources, optimizing routes and adjusting schedules as needed to improve operational efficiency
• Data Entry and Record Maintenance: Enter accurate records into CLI (Carrier Logistics Inc.) system to track shipments and support on-time delivery
• Issue Resolution: Address delays or other challenges during transportation, collaborating with other departments to keep processes on track
• Additional Duties: Complete any other responsibilities assigned by management

Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k) plan with company match.
• Company-paid Life and AD&D Insurance policies.
• Paid vacation, sick leave, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED