Operations Automation [Multiple Positions Available]

JPMorganChase • Newark, NJ

1d • Onsite

About The Position

The Operations Automation role involves improving operational stability through automation, resolving data-related challenges, and identifying opportunities to eliminate or automate the remediation of recurring issues. The position requires collaborating with cross-functional teams and senior leadership to transform business requirements into data-driven solutions, enhance business performance, and align strategic plans with organizational goals. Duties include generating reports and dashboards, evaluating requirements for quality, and undertaking proof-of-concept initiatives for emerging technologies to enhance business processes.

Requirements

• Bachelor's degree in Computer Engineering, Computer Science, Information Technology, or related field of study.
• Five (5) years of experience in the job offered or as Operations Automation, Software Quality Assurance Engineer, Test Automation Engineering, or related occupation.
• Five (5) years of experience building test plans, timeline charts, progress, and status reports.
• Five (5) years of experience identifying defects and deviations from original requirements and finding solutions.
• Five (5) years of experience conducting root cause analysis and assessing key blockers.
• Four (4) years of experience collecting data from diverse sources including databases, APIs, and external datasets.
• Four (4) years of experience performing data cleaning and preprocessing to ensure accuracy and consistency including addressing missing values and outliers.
• Four (4) years of experience with data manipulation, preparation, blending, structuring, design flow, and query optimization using Alteryx Designer and Python.
• Two (2) years of experience with the DMN drools framework to model, execute, and automate complex business decision logic.
• Two (2) years of experience utilizing BPMN tools including Signavio for designing, testing, and validating DMN decision models.
• Experience generating reports and dashboards using tools including Tableau, Power BI, and Excel to share insights with stakeholders.
• Experience crafting visualizations that effectively communicate complex data insights to non-technical audiences.
• Experience performing document data extraction of key information from documents including PDFs, email, contracts, and reports by leveraging advanced natural processing.
• Experience utilizing scripting languages and frameworks including Java, JavaScript, Gherkin, Cucumber, and Selenium for the creation of automated test scripts that simulate user interactions, validate application functionality, and ensure software quality.
• Experience translating US Tax regulations and compliance requirements into Intelligent Automation solutions and developing dashboards.

Responsibilities

• Generate reports and dashboards to communicate insights to stakeholders.
• Collaborate with cross-functional teams to transform business requirements into data-driven solutions and enhance business performance through strategic decision-making.
• Collaborate with senior leadership to align strategic plans with organizational goals.
• Evaluate requirements for quality and undertake POC initiatives for emerging technologies to enhance business processes.
• Improve operational stability through automation.
• Resolve intricate data-related challenges.
• Identify opportunities to eliminate or automate remediation of recurring issues to improve the overall operational stability of software applications and systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level