2nd shift- Operations Attendant- Asheville, NC
About The Position
A local parking company is seeking a full-time Operations Attendant to support parking operations at lots and garages in Asheville, North Carolina. This second-shift position is scheduled Tuesday through Saturday, 3 PM to 11 PM, with holidays and weekends included; days off are during the week. Training days and hours may differ. The attendant will travel to various locations in Asheville and use a personal vehicle for work, with mileage reimbursed monthly. Proof of current vehicle registration and insurance is required. The role supports the safety and efficiency of parking facilities by assisting customers, monitoring traffic and parking activity, enforcing parking rules, inspecting facilities and equipment, and reporting incidents or maintenance concerns. Applicants must pass a pre-employment criminal background check, drug test, and motor vehicle records check; the company states it will conduct a 10-year background check.
Requirements
- High school diploma or equivalent.
- Valid driver's license with a clean driving record.
- Own transportation and ability to use a personal vehicle to travel to multiple work locations; proof of current vehicle registration and insurance is required.
- Ability to pass a pre-employment criminal background check, drug test, and motor vehicle records check; the employer states it will run a 10-year background check.
- Strong communication and interpersonal skills.
- Ability to handle cash, credit, and electronic transactions accurately.
- Ability to work indoors and outdoors in varying weather conditions.
- Ability to stand, walk, bend, stoop, reach, and perform light physical tasks for extended periods.
- Ability to lift 25–50 pounds.
- Dependable and punctual, and able to work evenings, weekends, and holidays.
- Availability for the scheduled Tuesday–Saturday, 3 PM–11 PM shift; training days and hours may differ.
Nice To Haves
- Previous experience in customer service, parking, or facility operations.
Responsibilities
- Greet and assist customers with parking inquiries, directions, and payment instructions.
- Provide information about parking rates, passes, and facility policies.
- Handle customer complaints or escalate issues to management as needed.
- Monitor daily parking activity to support smooth traffic flow and proper use of parking spaces.
- Operate and troubleshoot entry and exit gates, ticket machines, and payment systems.
- Assist with vehicle flow during peak hours, special events, or emergencies.
- Check for valid parking permits and passes.
- Issue citations or notices for violations in accordance with company policy.
- Support the enforcement team with operational needs when required.
- Conduct routine inspections of parking areas, equipment, and signage.
- Promptly report maintenance issues, hazards, or equipment malfunctions.
- Help maintain facility cleanliness and a safe environment for customers.
- Complete shift logs, incident reports, and operational checklists.
- Communicate facility status to supervisors and team members.
- Drive a personal vehicle between work locations.
- Perform other duties as necessary or assigned.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
