BP Energy Center Operations Associate – Part Time, Evening

The Alaska Community Foundation • Anchorage, AK

13d • Onsite

About The Position

The BP Energy Center Operations Associate’s role is to facilitate the client and attendee experience through exceptional customer service and attention to detail, and to proactively perform the facility’s daily operational duties. This is a part-time, non-exempt position with hours from 3:30 pm to 8:30 pm, Monday through Thursday.

Requirements

• A combination of at least 2 years of relevant experience in customer service or in engaging hospitality roles
• Direct experience with any reservation system
• M365 experience (Outlook, Excel, Word, SharePoint, OneDrive, etc.)
• Experience with connecting devices to projectors and digital displays

Nice To Haves

• Event management experience preferred

Responsibilities

• Manage online, phone, and in-person reservation requests, following up with detailed communications for clients and staff
• Initiate, edit, and track invoices for client reservations
• Guide guests through policy and procedure information, ensuring a positive experience
• Welcome all guests and provide any assistance needed
• Walk clients through the meeting space check-in and check-out processes, clearly communicating expectations and answering any questions
• Provide technical assistance for facility technology that may interface with client devices
• Manage complimentary coffee and tea services/stations
• Pre and post screen meeting spaces, common areas, and restrooms for cleanliness and state of readiness, adjust if needed
• Perform exterior perimeter walks, removing trash and debris, ensuring a welcoming environment
• Manage supply/office inventory
• Interior plant maintenance
• Communicate regularly with the BPEC Manager about facility needs
• Closing procedures, including facility prep and alarm management

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed