Operations Associate

Lifestyle Communities•Nashville, TN

7d•Onsite

About The Position

Under the immediate supervision of the Director of Operations, the Operations Associate is responsible for all aspects of business operations management within property management.

Requirements

High school degree or equivalent is required.
Ability to learn fair housing regulations required.
Strong analytical and problem-solving skills.
Strong attention to detail.
Time management skills.
Ability to follow written and verbal instructions and to work independently.
Familiarity with technology systems and concepts, including, but not limited to MS Word, MS Excel, MS PowerPoint, and Google Suites.
Demonstrated aptitude for learning new technologies.
Ability to manage multiple, concurrent projects.

Nice To Haves

Bachelor's degree in business or related discipline preferred
Previous work experience in residential property management, administrative, or customer service is preferred.

Responsibilities

Provide support to Operations Manager with short and long-term strategic projects
Support on-site leasing teams with leasing system tech support items and one-off requests, as approved by leadership
Support as an alternate main point of home office contact for leasing operations
Drafting of communications as needed
Help administer and update the leasing operations systems
Support leadership with operational training initiatives for site teams
Help research and prepare presentations to support new initiatives & strategies
Review, edit, and distribute SOP documentation to all pertinent team members
Schedule team-wide meetings and training as needed
Work collaboratively with IT, Marketing, Finance, HR, Legal, & Development teams on cross-functional projects and initiatives
Update & maintain all portfolio-wide electronic documents in the leasing operations system
Work with outside vendors on leasing-focused accounts & projects
Completes other tasks as directed and assigned.