Operations Associate - Merced Mall

Penney OpCo LLC•Merced, CA

10d•Onsite

About The Position

The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with a team to perform functions prior to store opening.

Requirements

1-2 years retail experience

Nice To Haves

Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency

Responsibilities

Create an outstanding customer experience by performing operations functions within the store.
Perform operations functions prior to store opening.
Provide customer service by answering questions and assisting customers.
Execute pricing and signing changes on merchandise across the store.
Replenish and restock the store by pulling and preparing merchandise to go to the sales floor.
Receive and unload merchandise, and prepare it in the backroom.
Maintain backroom standards by keeping it safe, clean, and organized.
Contribute to Omnichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving.
Execute merchandise placement plans communicated by leadership with efficiency and detail, maintaining merchandising standards.
Participate in a learning environment by absorbing new information on merchandise, shrink, safety, productivity, and other business processes.