Operations Associate (Part-Time)

Jackpot•Columbus, OH

15h•Onsite

About The Position

At Jackpot., our mission is to create the most trusted online lottery and gaming destination. From the very beginning, we've focused on delivering a seamless, user-friendly experience that allows players globally to enjoy their favorite games in a secure, exciting, and engaging environment. Internally, we’ve fostered a culture built on our core values – Decisiveness, Grit, and Lifelong Learning. These principles shape our work environment and guide our efforts as we collaborate, innovate, and support one another in scaling our platform to leave a lasting impact on the gaming industry.

Requirements

A minimum of a High School degree or equivalent.
Must be 18 years or older.
The willingness to work flexible hours as needed, which may include extended shifts in the day or night and/or occasional weekends or holidays.
A passion for learning new processes and technologies.
Experience in fast-paced environments.
Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.
Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving setting.

Responsibilities

Accurately and efficiently process customer orders to ensure a smooth and organized experience.
Follow opening and closing procedures for assigned work area.
Maintain all location equipment, ensuring it remains in good working condition.
Troubleshoot basic technical issues.
Promptly escalate any issues, concerns, or feedback to the on-duty supervisor.
Adhere to established operating procedures to maintain quality and consistency.
If applicable, support the retail store, including processing transactions, overseeing inventory, maintaining organization, and keeping the store clean.
Assist with special projects as required.