Operations Associate, Ala Moana - Margiela
OTB Spa•Honolulu, HI
•$19 - $21•Onsite
About The Position
The Operations Associate is responsible for processing all inventory and stock transactions accurately and quickly to contribute to the store team’s achievement of store sales goals. Also, responsible for store replenishment and maintaining a clean and organized stockroom.
Requirements
- Previous retail customer service experience in luxury market
- Excellent customer services skills
Nice To Haves
- 3+ years in high-volume stock or operations role for fashion retailer
- Knowledge of Microsoft Office programs
Responsibilities
- Support store sales productivity and customer service by processing all inventory transactions accurately and on a timely basis
- Maintain knowledge and understanding of store goals
- Understand and abide by all retail policies and procedures
- Maintain a positive, professional and customer-centric attitude
- Assure merchandise is represented on sales floor according to company standards and update store team regarding new deliveries
- Communicate product stock level issues to management as appropriate
- Examine and inspect store stock for defects and report damages to management
- Complete weekly cycle counts and communicate completion end of month to corporate office
- Reconcile inventory discrepancies and submit adjustments in a timely manner
- Daily monitoring of consignment and negative report
- Report and follow up with IT and corporate office all unresolved service tickets with store equipment, software etc.
- Process incoming and outgoing shipments via best store/RPro and FedEx/UPS; Ensure merchandise has been verified and received within 24 hours and handled with the utmost care
- Follow all store opening and closing procedures
- Maintain a clean and organized stockroom at all times. Shift as needed according to men and woman styles and readable available for sales colleagues
- Follow daily and weekly cleaning procedure to ensure department and store are consistently clean to company standards
- Display leadership qualities by helping develop newly acquired staff understanding job requirements, policies and procedures
- Daily monitor and processing of orders via online platform
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
