Operations Associate

Wilton RE • Norwalk, CT

4d • $70,000 - $95,000 • Hybrid

About The Position

We are searching for an experienced Operations Associate at our Connecticut office. Wilton Re is an industry leader in the life (re)insurance space, specializing in the acquisition of in force life insurance and annuities. We are experienced industry specialists focused on the risk, capital and operational needs of our clients’ businesses. We provide our clients with the services they need from in force transactions and product development to underwriting and new business strategies. Wilton Re has the resources and expertise to pursue and successfully manage the largest life and annuity transactions in the market. The Operations Associate will apply analytical and project management skills to the on-going management of inforce policies. This position does not require insurance industry experience, but a candidate must be comfortable in not only structuring and managing projects, but also analyzing data and facilitating solutions in different subject areas. A candidate can expect to grow knowledge in the following: Life, Annuity, and Long Term Care (LTC) products. All aspects of insurance operations such as policy owner services, claims, actuarial, regulatory reporting and compliance, accounting, and financial reporting.

Requirements

• Minimum of 2 years of working experience in a fast-paced operational environment, demonstrating strong organizational, analytical, and problem-solving skills.
• High proficiency in MS Office, particularly Excel
• Excellent verbal and written communication, facilitation, and presentation skills
• Exceptional ability to simultaneously track, prioritize, and organize multiple projects and tasks

Nice To Haves

• Experience in life insurance preferred
• Ability to query and manipulate large sets of data from disparate sources preferred
• Understanding of basic aspects and tenets of Software Development Life Cycle (SDLC) preferred
• Experience with Extract Translate Load (ETL) projects such as data conversion and data integration preferred
• Experience with project planning software preferred

Responsibilities

• Determine frequency and content of financial and non-financial reports, analyze results, identify key trends, and troubleshoot problem areas/mitigate risk
• Collaborate with partners to establish or refine policies and procedures that define the necessary aspects of administration
• Contribute to internal and external reporting and presentations (e.g. Board reporting)
• Assist in the general oversight of third parties that provide operational services
• Assist in monitoring Service Level Agreements and other operational aspects for in force management activities
• Break-down high-level scope into the applicable work items across multiple disciplines and organizations
• Define project scope, goals, and approach in collaboration with key contributors
• Establish project plans including milestones, timelines, dependencies, and deliverables
• Manage the entire project lifecycle through tracking, analyzing, and mitigating risks and issues
• Communicate and manage project expectations to owners, sponsors, team members, and other stakeholders in a clear and concise fashion

Benefits

• Competitive vacation and sick time, including company-paid holidays, floating holidays and early closing days
• 401(k) plan with employer contribution - US Employees Only
• Profit Sharing Program
• Competitive parental leave
• Health, vision, dental, and life insurance, including access to health and wellness programs
• Actuarial Development Program (ADP) for Actuarial employees taking exams
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level