Operations Associate - Parametric
About The Position
Morgan Stanley is a leading global financial services firm. Parametric, part of Morgan Stanley Investment Management, specializes in custom investment solutions. This role is part of Parametric's hybrid working model, requiring 3 days a week in the office. The Client Relations Group (CRG) within Operations is responsible for processing client-related activities and delivering an excellent client experience. CRG includes Client Experience, Client Operations, Client Contract and Control, and Business Enablement teams. The Institutional Onboarding Associate will support end-to-end onboarding for Institutional clients and mandate expansions across various asset classes, ensuring a positive client experience throughout the process. This role demands strong client service, project coordination, attention to detail, and sound judgment within a controlled, collaborative environment.
Requirements
- Bachelor's degree
- 4+ years of experience in financial services operations, institutional client service, onboarding/implementation or project coordination.
- SIE, Series 7, Series 63 (or 66) Licenses, or willingness to obtain
- Working knowledge of asset management products and institutional client structures; experience with separate accounts, commingled funds, collective trusts, equity, derivatives or fixed income a plus.
- Excellent written and verbal communication skills; able to interact confidently with clients, consultants and internal stakeholders is critical.
- Strong organization, attention to detail and control orientation
- Able to manage multiple onboardings, use workflow tools, and escalate issues appropriately.
Responsibilities
- Coordinate assigned institutional onboarding workstreams, including timelines, documentation checklists, client communications, status updates and follow-up.
- Serve as day-to-day onboarding contact for clients, consultants, Distribution and internal partners; prepare for and participate in onboarding calls.
- Support onboarding for separate accounts, fund investments and collective trusts across equity, derivatives and fixed income mandates, ensuring requirements are documented and routed appropriately.
- Partner with Legal, Compliance, Portfolio Management, Trading, Client Operations, Client Contract and Control, fund administration, custodians and trustees to resolve open items and implementation blockers.
- Review onboarding documentation and account data for completeness, accuracy and consistency; escalate issues and risks in a timely manner.
- Monitor adherence to applicable procedures and controls, including private placement, subscription, account opening and mandate setup requirements.
- Communicate new account, mandate expansion and account-change details to downstream teams, with awareness of trading, compliance, reporting, billing and client service impacts.
- Maintain accurate records in workflow/CRM systems, identify process improvements and support projects as assigned.
Benefits
- Medical
- Prescription Drug
- Dental
- Vision
- Health Savings Account
- Dependent Day Care Savings Account
- Life Insurance
- Disability and Other Insurance Plans
- Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and X Vacation Days annually)
- 10 Paid Holidays
- 401(k)
- Short/Long Term Disability
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
