About The Position

The Operations Associate is responsible for aiding in driving departmental results for the Operations IRA and Qualified Plans department. This position requires the ability to gain a sound understanding of department subject matter including assisting in performing a variety of entries done manually or by way of Stifel’s eQuest system. Quality control is done through multiple queries, documentation review, and following strict IRS rules and regulations. The Associate begins learning the basics of the IRA department’s functions and terminology. This position will require collaboration among team members to execute on departmental objectives under direct supervision while following established procedures.

Requirements

  • Ability to attain a general understanding of industry rules/regulations and Stifel policies that pertain to the department.
  • Strong attention to detail skills to minimize risk to the firm.
  • Initiative and self-direction when performing tasks with the ability to organize and prioritize effectively in order to meet deadlines.
  • Able to handle large workloads that vary based on heavy volume periods.
  • Ability to work autonomously throughout the day based on performance criteria provided by leadership.
  • Proficient in Outlook and Microsoft Office products.

Responsibilities

  • Works closely with branches regarding IRA distributions, rollovers, deaths, divorce and all other IRA account maintenance.
  • Reviews the accuracy of all forms submitted by branch personnel.
  • Images and indexes documents received, compute, records, and proofread data and other information such as records or reports.
  • Reviews files, records, and other documents to obtain information to respond to requests.
  • Answers telephones, directs calls, takes messages and may answer correspondence, as directed.

Benefits

  • health
  • dental
  • vision care
  • 401k
  • wellness initiatives
  • life insurance
  • paid time off
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