Operations Assistant

Athena Medical Management LLC•Dacula, GA

10d•$18 - $20•Onsite

About The Position

Women's Imaging Specialists is growing and looking for an Operations Assistant to join their team. This role is ideal for someone who thrives in a fast-paced, patient-first environment and prefers Monday-Friday, daytime hours with no nights or weekends. The company focuses exclusively on women's health and early cancer detection, offering a mission-driven work environment. The position is located in Dacula, GA and is a full-time, in-person role.

Requirements

1+ year medical office experience
Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word
Exceptional attention to detail, time management, and conflict resolution skills
Customer service mindset
Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites
High school diploma or equivalent
High School Diploma or GED
2+ years experience in a physician’s office, medical front desk, or healthcare operations role
Proficiency in Microsoft Word, Excel, Outlook, Teams; ability and willingness to learn Infinitt scheduling/EMR and Doctor Connect

Nice To Haves

On-the-job training or certificate a plus
Medical admin certification a plus
Experience in radiology, imaging center, or women’s health setting
Familiarity with prior authorization, referrals, or breast imaging workflows
Working knowledge of medical terminology, insurance verification, and HIPAA regulations

Responsibilities

Welcome patients warmly and check them in with care
Verify insurance + ID, help patients with digital/paper intake forms
Answer phones, schedule/reschedule appointments, and confirm upcoming visits
Manage provider schedules and communicate any changes to the clinical team
Become an Infinitt scheduling software expert + use Excel/SharePoint for daily productivity tracking
Scan, file, and keep records organized and HIPAA-compliant
Keep our waiting room calm, clean, and welcoming
Provide basic patient education when needed