Operations Assistant (Full-Time, Days)

Rochester Regional Health
•$19 - $25

About The Position

The Operations Assistant supports the department’s operational activity by providing clerical and receptionist support to the department and its leadership. The role includes administrative, payroll, reporting, scheduling, personnel-process, and document-maintenance support.

Requirements

  • Computer proficiency and knowledge of common software programs, including Word, Excel, and PowerPoint.
  • Proficiency with Rochester Regional Health computer applications, including Kronos, WorkDay, and Qlik.
  • Proficiency in an automated payroll system and ability to accurately manage Kronos entries, edits, and report generation.
  • Knowledge and understanding of Rochester Regional Health payroll policies and practices.

Responsibilities

  • Provide clerical and receptionist support for the department and leadership.
  • Use common software programs, including Word, Excel, and PowerPoint, and Rochester Regional Health applications such as Kronos, WorkDay, and Qlik; assist and mentor staff with software education.
  • Manage Kronos entries and edits, generate reports, assist the staffing coordinator with routine payroll functions, and apply knowledge of Rochester Regional Health payroll policies and practices.
  • Support departmental leadership and management by completing data reports, handling correspondence, managing meeting schedules and calendars, and maintaining departmental files.
  • Attend meetings and take minutes as required.
  • Distribute operational reports to managers and generate reports and graphs in appropriate formats, including budget, FTE, and dashboard reports.
  • Coordinate interview scheduling and assist with the new-hire process in conjunction with departmental leadership and HR.
  • Maintain and update new-hire staff welcome packets.
  • Facilitate monitoring of time and attendance and send coaching emails to frontline staff under the direction of departmental leadership, in conjunction with leadership and HR.
  • Maintain and update unit or department policies, procedures, job descriptions, and orientation manuals.
  • Perform other administrative duties as assigned within the scope of the role.
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