Operations Assistant

Reverb•Seattle, WA

11d•$22 - $25•Remote

About The Position

The Operations Assistant is an entry level, full time role supporting the day to day operations of a fast paced HR consulting firm. You will provide critical administrative support across HR, Marketing, Account Management, and General Ops to ensure our team stays organized and our clients receive seamless service. This role is ideal for someone early in their career who is highly organized, tech savvy, eager to learn, and comfortable working across multiple tools, projects, and priorities in a remote environment. Flexibility and a willingness to support different areas of the organization as needs evolve are key to success in this role.

Requirements

1–3 years of experience in an administrative, operations, coordinator, or support role
Strong comfort with computers and technology; quick to learn new systems
Experience working across multiple software tools and platforms
Excellent organizational skills and attention to detail
Strong and proactive written and verbal communication skills, comfortable using Slack and video conferencing to stay connected
Ability to manage multiple tasks, prioritize effectively, and meet deadlines
Professional discretion and comfort handling confidential information
Ability to work independently in a remote environment

Responsibilities

Operational Excellence: You’ll keep our internal processes running smoothly by managing calendars, coordinating meeting logistics, and maintaining the spreadsheets and workflows that keep us on track.
Team & HR Support: You’ll act as a key point of contact for team logistics, assisting with everything from onboarding new hires to supporting our internal events and culture initiatives. Because you’ll handle sensitive HR records, maintaining strict confidentiality is a must.
Marketing & Client Coordination: You’ll support our client-facing teams by maintaining CRM accuracy, organizing marketing assets, and ensuring our account managers have the documentation they need to succeed.
Systems, Records, & Billing: You’ll keep our business tools (CRM, HRIS, and timekeeping) up to date and accurate. You will also assist with basic billing tasks, like tracking expenses and preparing invoices.