Operations Assistant
About The Position
Reporting to the Global Director of Operations, the Operations Assistant supports the daily operations of the New York office, providing administrative, facilities, and business support across teams. Office & Facilities Management Answer phones, routes calls, and take messages. Assist with incoming inquiries. Troubleshoot issues with phones, computers, copiers and AV equipment, other office equipment including interacting with repair vendors. Assist with daily office administration, including office supply inventory, food and beverage stock and general organization of workspaces and conference rooms. Liaise with building management staff to report and resolve issues relating to the physical operation of the office. People Support Provide administrative support to Senior Staff (investigative & operations), including daily schedule management, travel arrangements and expenses. Coordinate internal and external meetings, including logistical details, communication, meeting materials, and follow-up, in a timely and accurate manner. Accurately update contact information in Outlook and CRM database. Business Development & Marketing Assist with the assembly of marketing and presentation materials as needed. Flexibility & Cross-Team Support Perform other tasks and ad-hoc assignments as required. Be responsive and flexible to evolving business and operational priorities.
Requirements
- Minimum 1 year in an office setting.
- Strong time management and prioritization skills, and attention to detail.
- Ability to work collaboratively with senior stakeholders and staff, within an organization that has a global footprint.
- Excellent written and verbal skills.
- Proficiency in Microsoft Office tools.
Nice To Haves
- Professional Services industry experience a plus.
- Experience with Salesforce or another CRM a plus.
Responsibilities
- Answer phones, routes calls, and take messages.
- Assist with incoming inquiries.
- Troubleshoot issues with phones, computers, copiers and AV equipment, other office equipment including interacting with repair vendors.
- Assist with daily office administration, including office supply inventory, food and beverage stock and general organization of workspaces and conference rooms.
- Liaise with building management staff to report and resolve issues relating to the physical operation of the office.
- Provide administrative support to Senior Staff (investigative & operations), including daily schedule management, travel arrangements and expenses.
- Coordinate internal and external meetings, including logistical details, communication, meeting materials, and follow-up, in a timely and accurate manner.
- Accurately update contact information in Outlook and CRM database.
- Assist with the assembly of marketing and presentation materials as needed.
- Perform other tasks and ad-hoc assignments as required.
- Be responsive and flexible to evolving business and operational priorities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
