(PT) Operations Assistant, CMCC BizHub

Atlantic Cape Community College•Cape May County Campus, NJ

2d•Hybrid

About The Position

The Operations Assistant supports the Cape May County Campus BizHub Director by providing hands-on administrative and technical support to increase awareness of the program and resources available to entrepreneurs or future entrepreneurs.

Requirements

Associates Degree
Sales and public outreach experience
Social media, community outreach, and public speaking experience
1-2 years of experience that demonstrates knowledge, skills, and abilities in a business environment
Proficient with Google Workplace or Microsoft 365
Experience with social media content creation and management
Ability to lift 50 lbs for tabling events
Strong interpersonal, written, and verbal communication skills.
Organized, reliable, and able to manage multiple priorities.
Ability to work both independently and collaboratively under the direction of the Director.
Valid driver's license and reliable transportation for local outreach and events.

Nice To Haves

Experience or demonstrated interest in small business, economic development, community outreach, or nonprofit/program coordination preferred.

Responsibilities

Create, schedule, and manage content for Cape May County bizHub's social media platforms (Facebook and other channels) and assist with website updates to promote programs, events, and resources.
Attend and staff tabling, networking, and community outreach events to represent the bizHub and engage prospective clients.
Proactively reach out to new and existing local small businesses—via phone, email, and in-person visits—to raise awareness of bizHub services and encourage participation.
Answer incoming phone calls and respond to basic inquiries from potential clients, providing information about programs and services and directing more complex questions as needed.
Schedule client consultations, training sessions, and follow-up appointments; maintain accurate calendars, and coordinate logistics.
Support the maintenance of accurate client records and help ensure confidential data is handled appropriately.
Assist with collecting and compiling basic program and participant data for internal reporting.
Help develop and distribute promotional materials and messaging in collaboration with the Director and, when appropriate, the College's Marketing and College Relations Department.
Following training on the equipment; assist in the operation of the bizHub's maker space to include 3D Printers, Vinyl CNC cutters, Laser Engravers, and embroidery machines to support local businesses.
Build and nurture relationships with local businesses, chambers of commerce, libraries, economic development partners, and other community stakeholders through regular outreach.
Represent the CMC bizHub at internal and external events as assigned.
Perform related duties as assigned to support the overall mission and operations of the bizHub.