Operations Assistant Manager
About The Position
Join the Fun. Create the Fun. IMAGINE new experiences CREATE authentic memories INSPIRE guests to connect At Elements Imaging, we capture memories for guests visiting some of the most iconic attractions across the country. Our focus on providing exceptional and authentic experiences with every guest interaction is the core of what we do. Imagine working in the heart of Lake George at the iconic Lake George Steamboat Company, where you will meet people from around the globe. We are looking for an energetic and motivated individual to help lead our dynamic Imaging Experience team in capturing one-of-a-kind memories at one of the most iconic attractions in the heart of Lake George. Never a dull moment here! As the Operations Assistant Manager, you will help guide the team in photographing guests and providing custom photo packages for retail at the end of their experience.This role is ideal for someone who is results-oriented, able to manage multiple tasks, and performs well in a fast-paced environment. No experience in photography is necessary. We will train you!
Requirements
- 2 years retail/customer service management experience (experience in the hospitality industry is a bonus)
- Enthusiastic mindset that is motivated by results
- Strong basic technical skills are helpful, especially with computers, tablet, or software-based tools.
- Strong leadership, interpersonal and organizational skills
- Quick on your feet thinking and ability to multi-task
- Experience in motivating and coaching staff in a fast-paced environment
- Strong written and oral skills to communicate with staff professionally and effectively
- Ability to build strong relationships with team and clients
- Minimum High School or GED
- Must be authorized to work in the U.S
Nice To Haves
- experience in the hospitality industry is a bonus
Responsibilities
- Motivate, support, and assist in managing a team to achieve revenue goals in a fast-paced environment
- Assist in managing all aspects of operating a photo retail business, including guest service, operations, hiring & training, data & reporting, client relations, and business administration
- Work directly with the Manager and leadership team to establish current and long-term objectives, plans, and policies
- Read, analyze, and interpret data and reports to drive performance
- Confidently and efficiently respond to inquiries and/or complaints
- Effectively communicate with staff, host client, and leadership
- Understand the basic functions of the capture/production/retail positions and be able to perform the functions as required (training will be provided on each)
- Must be able to speak clearly and effectively and establish clear lines and methods of communication throughout the organization
- Complete daily/monthly/and other reporting
- Assist in scheduling and all business administration to run the business
- Provide an amazing experience for guests visiting Lake George and be the best representation of our client’s brand
Benefits
- Competitive pay, $20-22 / hour (plus tips)
- Opportunity for growth and development of leadership skills
- Guest service and photography training
- Discounted admission to the attraction
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
