Operations Assistant - Inventory

Brilliant Earth • Secaucus, NJ

1d • Onsite

About The Position

Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship. To learn more about what it means to be a member of our Operations team, click here to check out our recent blog post! The targeted budget for this position is $21/hour. This compensation budget range may be adjusted at any time at the discretion of the company.

Requirements

• A drive to exceed goals. You love a good challenge! You’re a self-proclaimed “over-achiever” on a mission to exceed your targets.
• It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast-moving work environment.
• Communication is Key. You have a way with words. Whether you’re interacting with a vendor or teammate in person, via email, or by chat, you’re clear and concise.
• Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together!
• A Mind for Multi-Tasking. You’re an expert at managing multiple tasks simultaneously in a fast-paced environment.

Nice To Haves

• Experience in data entry or administrative fields preferred
• Experience in a fast-paced, high-volume work environment
• A passion for socially and environmentally responsible organizations and products

Responsibilities

• Receive product and enter product details into our internal system
• Perform quality assurance checks on incoming and outgoing product
• Review orders to ensure they are ready to ship to customers
• Support customer care team via phone and email with any product-related escalations
• Complete a high volume of data entry within a specified time frame, ensuring accuracy
• Meet goals and targets as assigned by leadership
• Collaborate with internal teams in a fast-paced, high volume work environment with a high attention to detail

Benefits

• Excellent training program
• Endless opportunities for career growth
• Competitive compensation
• Career Growth through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process
• Diverse, mission-minded team
• Lifestyle Spending Account for wellness expenses (e.g., gym memberships, massage, counseling)
• Continued Education including company-sponsored learning and tuition reimbursement
• Employee Discounts on jewelry
• Mental Wellness Perks including access to self-care apps, seminars, and 24/7 counseling through Employee Assistance program
• Giving Back and Volunteer Opportunities
• Medical, Dental, and Vision insurance with a $0 monthly premium option for employee health insurance and employer HSA contributions
• 401k match
• Paid Time Off (accrue 3 weeks in the first year)
• Paid Parental Leave
• Disability and Life insurance (100% employer-paid)
• Pre-Tax Commuter Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed