Operations Assistant I

The Salvation Army•East Cleveland, OH

1d•Onsite

About The Position

Serving under the direction of the Director of Operations, this role assists with the operations of the East Cleveland Corps Community Center. The Operations Assistant I will support and maintain the Mission of The Salvation Army and the Vision of the East Cleveland Corps, in accordance with all applicable internal & external policies and procedures.

Requirements

An Associate degree (Baccalaureate preferred) in Business Management or Secretarial Science OR a High School Diploma and at least 3 years of similar experience.
Experience in marketing and/or event planning.
Ability to read and write effectively.
Ability to follow written instructions and adhere to policy and procedure of the organization (The Salvation Army).
Ability to assist with the effective flow of work through the general office for Facility Operations.
Ability to receive the public on behalf of the Salvation Army and assist by directing to appropriate areas.
Ability to maintain the highest standard of professionalism and confidentiality during and after employment, in all matters.
Must pass all required background checks and annual physical.
Valid Driver’s License.

Responsibilities

Assist with the preparation of correspondence, including corps bulletins, newsletters, reports, and publicity materials.
Assist with keeping general files up-to-date and in order.
Maintain orderly computer files and back-ups via SharePoint.
Perform administrative tasks for other departments as assigned.
Greet and receive clients, visitors, donors, and guests, directing them to the appropriate areas.
Answer telephones and forward calls to appropriate staff or voicemail boxes.
Ensure proper intake and sign-in protocols are observed for all programs.
Assist with the registration process for all seasonal services & activities including Camp NEOSA, Christmas & Thanksgiving Assistance.
Distribute and open incoming mail.
Handle outgoing mail.
Receive and receipt income in accordance with standing procedures.
Assist with providing transportation to program participants.
Involvement in the total Corps program with willingness to help in all areas as needed, including dining room, outdoor/indoor activities, children with problems, daily assembly, etc.
Promote observance of the moral and ethical codes affecting Entire East Cleveland Corps Community.
Attend and contribute to General Staff Meetings.
Responsible for sharing with the Corps Commanding Officers, all matters of mutual concern relating to the total welfare of the Corps Program.
Arrive on time and be ready to work.
Serve as a member of the Operations Team during disaster emergencies.
Maintain a tidy and clean work area, reporting unsafe conditions to supervisors.
Assist with the administration of special events & seasonal programs (Christmas, Kettles, Back-To-School, Day Camp, etc.).
Perform related duties as assigned.