Operations and Sales Support Specialist - (St. Louis, MO)

SOLVENTUM•St. Louis, MO

3d•$24 - $26•Onsite

About The Position

Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. This position sits within Solventum’s Medical Surgical Division, which focuses on delivering clinically proven solutions that improve patient outcomes and support surgical and hospital efficiency. This team is pivotal in advancing Solventum’s mission by supporting frontline healthcare providers with trusted, evidence-based technologies—from advanced wound care and sterilization assurance to patient monitoring and operating room solutions—ensuring safer, more effective care across healthcare systems.

Requirements

High School Diploma/GED AND 2 years of sale support or data/order entry experience
Basic knowledge of Microsoft Office applications
Current, valid Driver’s License.
Must be legally authorized to work in the country of employment without sponsorship for employment visa status.

Nice To Haves

Bachelor’s Degree
Experience with medical organizations and government-sponsored health care programs is a plus

Responsibilities

Process customer orders accurately from email and phone requests, meeting KPI expectations of processing all orders within 24 business hours.
Communicate order status, inventory availability, pricing, and shipping updates to internal teams and external customers to ensure ontime fulfillment.
Coordinate with sales, operations, and external partners to resolve order or inventory issues efficiently, escalating as needed.
Manage inventory accuracy, including HQ inventory oversight, replenishment for the sales team, and completion of monthly field reconciliations.
Streamline operational processes, support special projects as assigned, and deliver high‑quality customer service to B2B clients to ensure satisfaction.
Comply with corporate policies, procedures and security standards while performing assigned duties.