Operations and Sales Support Specialist - Des Peres area (St. Louis, MO)

Solventum•Saint Louis, MO

5d•Onsite

About The Position

Solventum is a new healthcare company built on a trusted legacy of solving big healthcare challenges that improve patient lives while enabling healthcare professionals to perform at their best. People, and their well-being, are at the heart of every scientific advancement we pursue. We partner closely with the best minds in healthcare — guided by empathy, insight, and clinical intelligence — to solve our customers’ toughest challenges. Our ultimate goal? Move humanity forward by improving health for everyone. Because at Solventum, we never stop solving for you. As an Operations and Sales Support Specialist, you’ll work alongside sharp, inquisitive minds from a wide spectrum of backgrounds and disciplines. Together, you'll explore new ideas, challenge assumptions, and shape solutions that make a real-world impact.

Requirements

High School Diploma/GED
2 years of sale support or data/order entry experience
Basic knowledge of Microsoft Office applications
Current, valid Driver’s License.
Must be legally authorized to work in the country of employment without sponsorship for employment visa status.

Nice To Haves

Bachelor’s Degree
Experience with medical organizations and government-sponsored health care programs is a plus

Responsibilities

Process customer orders accurately from email and phone requests, meeting KPI expectations of processing all orders within 24 business hours.
Communicate order status, inventory availability, pricing, and shipping updates to internal teams and external customers to ensure ontime fulfillment.
Coordinate with sales, operations, and external partners to resolve order or inventory issues efficiently, escalating as needed.
Manage inventory accuracy, including HQ inventory oversight, replenishment for the sales team, and completion of monthly field reconciliations.
Streamline operational processes, support special projects as assigned, and deliver high-quality customer service to B2B clients to ensure satisfaction.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.