Operations and Reporting Specialist

Universities of Wisconsin•Madison, WI

1d•$56,000•Hybrid

About The Position

The Division of Gastroenterology (GI) and Hepatology, within the Department of Medicine, offers a unique opportunity for an Operations and Reporting Specialist to support resource allocation for hospital and clinical operations. This position is crucial to the functioning of the GI/Hepatology Division and the services we provide at all of our clinical locations, including three hospitals, three Madison area clinic sites, and several outreach sites. The Operations and Reporting Specialist will use Qgenda scheduling software to manage and control all pieces of the division’s clinical schedules, ensuring that our clinics are staffed and our providers know where they are practicing every day of the year. In collaboration with the Division Administrator and Clinical Operations team, they will also assist with adjusting schedules to accommodate vacation requests, call schedules, and in patient coverage. The Administrative Specialist also assists with reporting and acts as a subject matter expert with Qgenda and how it serves the division. This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location. Terminal, 24 month appointment This position has the possibility to be extended or converted to an ongoing appointment based on need and/or funding.

Requirements

At least 2 years of administrative experience in a healthcare or business setting

Nice To Haves

Experience with scheduling and clinic operations

Responsibilities

Analyzes data and trends, compiles progress reports, and provides appropriate recommendations or conclusions in support of the assigned operational work unit(s)
Implements and executes established policies and procedures for a designated work unit to adhere to unit objectives and to align with established strategies
Assists, recommends, and advises staff on unit or program administrative issues, personnel matters, and budgetary problems
Serves on committees and attends meetings, representing the interests of the unit or program
Schedules logistics and secures resources for a designated work unit to contribute to the day-to-day operational success