Data and Reporting Specialist

Gryphon PlaceOshtemo Charter Township, MI
just now

About The Position

The Data and Reporting Specialist provides support to Gryphon Place programs by assisting with programmatic outcomes data and reporting.

Requirements

  • Data and reporting background preferred
  • Background in human services or database information systems
  • In-depth knowledge of service delivery systems, government agency and non-profit organizational structures
  • Excellent oral and written communication skills
  • Exceptional listening skills
  • Inform USA certifications preferred
  • Adaptability/Flexibility
  • Procedural Awareness
  • Continuous Learning
  • Commitment to Quality
  • Analytical Skills
  • Computer Efficiency including applications necessary to perform role such as Microsoft Excel and other database applications

Nice To Haves

  • Data and reporting background preferred
  • Inform USA certifications preferred

Responsibilities

  • Responsible for scheduled programmatic reporting for the Contact Center
  • Weekly Metrics Reports for 2-1-1 and Crisis
  • Monthly Billing Reports
  • Monthly Lifeline and 988 reports
  • Other reports that occur quarterly, semi-annually & annually
  • Other reports as requested
  • Responsible for compiling data for Contact Center Quality Reports
  • Responsible for compiling the Annual and Rolling Quarter Dashboard; including coordinating and obtaining program outcome narratives from program staff
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