Estate Sale Company Operations and Logistics Manager

Caring Transitions•North Richland Hills, TX

10d•Onsite

About The Position

Caring Transitions of Euless is seeking an Operations and Logistics Manager for their North Richland Hills office. This role will lead critical business accounts, focusing on managing client relationships, ensuring positive working experiences, addressing client issues, and responding to inquiries. The ideal candidate possesses a strong project management and execution mindset, is comfortable balancing client sales, operations, and physical labor, and is self-directed to run projects independently. Experience in logistics, moving, estate sales, construction, warehousing, or similar hands-on environments is essential, along with strong communication skills and a compassionate approach to working with seniors and families.

Requirements

Bachelor’s degree or equivalent experience preferred.
3 to 5 years of management experience in a professional environment.
Proven track record in business development and sales.
Ability to quickly adapt and access various staff areas as needed.
Reliable transportation for supply transport and operational needs.
Strong proficiency with office and warehouse management systems and technology platforms.
Excellent customer service and interpersonal skills.
Experience assisting with post-sale shipping and logistics.
Skilled in organizing and maintaining warehouse operations.
Comprehensive understanding of company services.
Comfortable balancing client sales, operations, and physical labor.
Self-directed and capable of running projects independently.
Experience in logistics, moving, estate sales, construction, warehousing, or similar hands-on environments.
Strong communication skills with a compassionate approach to working with seniors and families.
Regular physical activity required, including lifting, moving, sorting, and packing household items.
Must be comfortable working in homes, estates, and auction environments.
Must be willing to step into any role needed to complete the job (sales, labor, logistics, or coordination).

Nice To Haves

Outstanding critical thinking and problem-solving abilities.
Exceptional people skills, including team leadership and client engagement.
Ability to work independently and as part of a collaborative team.
Strong organizational and multitasking capabilities.

Responsibilities

Manage estate sale, moving, and auction projects from initial client consult through completion.
Create and execute job plans including timelines, staffing, logistics, and inventory flow.
Perform on-site assessments and lead physical execution of estate cleanouts and moves.
Assist with packing, organizing, lifting, and transporting client belongings as needed.
Ensure projects are completed on time, within scope, and with high client satisfaction.
Coordinate multiple moving parts across sales, labor, logistics, and customer communication.
Lead, supervise, and motivate staff to achieve business objectives and maintain high performance standards.
Identify and pursue opportunities for business growth through strategic planning and business development initiatives.
Drive sales efforts, foster client relationships, and contribute to revenue expansion.
Quickly access and oversee various operational areas and staff functions to ensure smooth workflow and resource allocation.
Deliver exceptional customer service and cultivate positive client interactions.
Assist with post-sale shipping processes, ensuring timely and accurate delivery of goods.
Organize and manage warehouse operations, maintaining order, safety, and inventory accuracy.
Oversee office management, including administrative processes and workflow optimization.
Utilize technology effectively for communication, data management, and operational efficiency.
Demonstrate thorough knowledge of company services and communicate offerings clearly to clients and team members.