Operations and Integrations Manager

Hometown Veterinary Partners•Bloomington, MN

4d•$85,000 - $100,000•Hybrid

About The Position

This position is an integral role in Hometown Veterinary Partners' hospital acquisition activity and overall company growth. This role leads to the cross-functional execution of operations and integration activities for external acquisitions and, post-integration, continues supporting hospitals to ensure operations run smoothly and at maximum efficiency.

Requirements

Change-agile, with the ability to manage competing deadlines
Exemplary interpersonal and communication skills, with an outgoing, personable style
Working knowledge of core HR practices
Persuasive communication skills
Demonstrated ability to have direct, customer-centered conversations
Strong organizational skills; able to manage and prioritize multiple business objectives and projects with urgency and limited supervision
Highly motivated self-starter, able to work under strict project timelines
Strong written and verbal presentation skills; able to present concisely and with detail
Strong desire to learn and contribute as a valuable team member
Ability to work autonomously in a fast-paced environment
Natural problem-solving instinct
Ability to travel up to 70% or more, based on integration needs
Minimum of 4 years of veterinary industry experience, preferably in acquisition management, hospital leadership, or cross-functional team collaboration
Bachelor's degree (BA/BS) or CVT/LVT credential
Demonstrated experience communicating effectively with multiple internal and external parties on a project
Demonstrated experience in conflict management and leading difficult conversations

Nice To Haves

Project management platform experience a plus

Responsibilities

Communicate consistently with hospital leaders, guiding them through the partnership process as efficiently as possible while prioritizing a premier customer experience
Serve as a resource of information and support across all hospital functional areas
Cultivate a collaborative, supportive team environment aligned with HVP's core principles
Champion change management; identify, document, share, and promote best practices
Partner with hospital team leaders to solve problems and ensure client needs are exceeded, and optimal patient care is delivered
Communicate deadlines to all internal HVP cross-functional teams to ensure prompt, efficient delivery
Partner with hospital leadership to strategically support Compassionate Care for sustainable growth
Partner with leadership and hospital teams to support growth and revenue potential
Manage multiple integrations simultaneously against strict deadlines
Coordinate, track, and lead due diligence activities, including financial, HR, vendor relationships, key contracts, and other items required for a successful partnership
Identify operational issues, develop solutions, and escalate across stakeholders to drive decision-making
Track success in partnership with the leadership team
Work hands-on in hospitals as needed
Take on additional responsibilities as the company and role evolve