Operations and Delivery Lead

Radise International•West Palm Beach, FL

4d•Onsite

About The Position

The Operations and Delivery Lead will be responsible for developing and implementing new wireless concrete Embedded Data Collection (EDC) solutions for structural monitoring applications. This role involves screening and troubleshooting defective products, components, and processes, and applying Poka-Yoke and Design for Assembly (DFA) principles. The lead will oversee the assembly of PCBs and embedded sensor units, perform hands-on assembly and testing, and develop assembly work instructions. Additionally, the role includes managing vendor quality issues, maintaining part drawings, establishing an inventory system, and negotiating supplier pricing. The position also requires coordinating and participating in field installations, troubleshooting connectivity and software issues, and serving as a technical point of contact for installation problems. Leadership responsibilities include managing direct reports, conducting performance reviews, and overseeing timecards and expenses.

Requirements

Bachelor's degree in Engineering, Operations Management, or related field.
5+ years of experience in operations, product development, or field engineering, ideally within structural monitoring, IoT/sensor hardware, or related industries.
Hands-on experience with embedded systems, wireless data collection, or sensor/monitoring hardware.
Familiarity with Poka-Yoke, DFA, and lean manufacturing/process improvement principles.
Experience managing vendor relationships, including corrective action processes and pricing negotiations.
Working knowledge of PCB/board-level assembly, rework, and testing processes.
Willingness to travel for field installations, including work at active construction/infrastructure sites.

Nice To Haves

MBA
Experience with barcode inventory systems or similar asset tracking tools.
Prior people-management experience (direct reports, timecards, performance reviews).
Background in civil/structural engineering environments (bridges, high-rises, dams, concrete infrastructure).

Responsibilities

Develop and implement new wireless concrete Embedded Data Collection (EDC) solutions for structural monitoring applications.
Screen and troubleshoot defective products, components, and processes.
Apply Poka-Yoke (error-proofing) methods and Design for Assembly (DFA) principles to streamline and improve assembly processes.
Oversee assembly of printed circuit boards (PCBs) and embedded sensor units, ensuring adherence to build specifications and quality standards.
Perform and support hands-on board-level assembly, rework, and testing to identify and correct defects prior to deployment.
Develop and maintain assembly work instructions, build documentation, and quality checklists.
Partner with engineering to translate product design changes into updated assembly procedures.
Identify and resolve vendor quality issues by initiating and tracking corrective actions.
Maintain and update product part drawings.
Establish and manage a barcode-based inventory system.
Negotiate supplier pricing and lead first-article evaluation and approval processes.
Coordinate and participate in field installations, including unit preparation, radio connectivity troubleshooting, software debugging, and gauge installation into concrete structures.
Serve as the technical point of contact for on-site installation issues.
Manage direct reports, including performance reviews, timecard approval, daily activity tracking, and expense management.