Operations and Beverage Coordinator

Saint Joseph's College of Maine • Standish, ME

11d • Onsite

About The Position

Saint Joseph's College of Maine seeks a dynamic individual for the position of OPERATIONS and BEVERAGE COORDINATOR! The Operations and Beverage Coordinator supports the Events & Conferences Department by providing operational assistance for all internal and external events; serving as Bar Program Coordinator for all Stone Barn events; effectively coordinates Event Bar employees; and serving as a customer service liaison.

Requirements

• Bachelor’s Degree preferred or combination of High school/GED and 3-5 years administrative experience within a customer-service environment
• Proven experience as a Beverage Manager or similar role within the foodservice industry
• Food Handler and Alcohol Server Certification required
• Must have a valid driver’s license, complete a driver training program and have an acceptable Motor Vehicle Record

Responsibilities

• Serves as Bar Program Coordinator for all Stone Barn events by: Developing and implementing a comprehensive beverage program, including alcohol and non-alcohol beverages, in line with the College’s concept and target market; Designing and updating beverage menus, considering seasonal trends, customer preferences, and profitability; Overseeing bar operations, ensuring efficient service and adherence to quality and safety standards; Monitoring customer feedback and reviews, taking proactive measures to address any issues or suggestions; Serving as part of the sales team member who meets with wedding and event clients for their special event bar needs; Ensuring the highest level of quality, service and hospitality for all events; Providing knowledge and guidance on all trends and changings in the industry; Managing relationships with vendors, distributors and clients to the highest standard; Creating systems, menus and protocols to ensure the highest level of operations and efficiency; Elevating bar program each year to meet and exceed projections
• Provides event planning operational support by: Serving as key representative to internal and external contacts and coordinating responses to requests for information and communication protocols in a timely manner (including creating appropriate work-orders, service request, invoicing and billing; Assisting with coordinating and scheduling events, activities & programs; Receiving and addressing all incoming events inquiries (phone, email, written, etc.) on a regular, weekly set schedule; Collaborating with internal/external partners to coordinate event details, changes and updates in a timely fashion; Preparing invoices and contracts for on-campus and Agritourism events; Assisting with campus events when needed
• Effectively coordinates Event Bar employees by: Training, scheduling, and coordinating event bar staff that varies is size seasonally; Coaching and mentoring staff in setting goals, creating action plans, and time management while fostering a team environment; Guiding performance, coaching sessions, and disciplinary actions in a professional and timely manner; Creating and implementing standardized training documents; Ensuring all event bar staff are TIP certified and that all staff remain up to date with accurate training, certificates and other requirements by State and institution; Ensuring a high level of customer service is delivered throughout each event; Directing event bar staff through set up and break down procedures; Working the bar as needed based on staffing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level