Operations Analyst (Pokemon)

Swishbreaks • New York, NY

6d • Onsite

About The Position

This is a full-time, on-site Operations Analyst role at Swish Breaks in New York, NY, with a focus on our Pokémon trading card vertical. You'll play a key part in keeping our day-to-day operations running smoothly — from inventory and logistics to order fulfillment and process improvement. You'll work closely with senior management to build and optimize the systems that power our Pokémon business.

Requirements

• 1–3 years of experience in operations, e-commerce, or a related field
• Strong attention to detail and organizational skills
• Effective written and verbal communication skills
• Proficiency in Microsoft Excel
• Ability to thrive in a fast-paced, team-oriented environment
• Must be based in or able to commute to NYC

Nice To Haves

• Knowledge of the Pokémon TCG market — understanding of card grading, set releases, and pricing is a strong plus
• familiarity with other tools (Shopify, Airtable, etc.) is a plus

Responsibilities

• Manage inventory tracking, logistics coordination, and order fulfillment specifically for Pokémon card products
• Monitor market trends, card valuations, and product demand within the Pokémon TCG space
• Analyze operational data to identify inefficiencies and recommend solutions
• Build and maintain reports and dashboards to monitor key performance metrics
• Partner with senior leadership on process improvement and scaling initiatives
• Help develop SOPs and playbooks as we continue to grow

Benefits

• Hands-on impact in a fast-growing sports/entertainment and trading card company
• A fun and dynamic work environment with a passionate community
• Competitive salary and potential for growth within Swish Breaks
• Full benefits package: health, vision, dental, and 401(k)
• The chance to turn your passion for Pokémon into a career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed